Advanced Info Service PCL. (AIS)
Programmer Analyst (Application Operation)
atAdvanced Info Service PCL. (AIS)Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
Job Summary
- Monitoring and Problem Solving for Enterprise Integration Application and Service Fulfillment Application
- Root cause analysis for Problem/Issue
- Consult to 1st Tier Support, Solution, Marketing and End users
- Prepare Interim solution and suggest long term solution to Solution team
- Improve and Simplify Application/Process/Task to reduce processing time
- Reconcile and Cleansing abnormal data.
Job Description
- Provide first and second tier support on system and application
- Monitor and maintain system and application to be stability and ready to use
- Understand, investigate, troubleshoot and resolve incidents, finding the root cause and effectively communicate to users
- Provide timely response, follow-up and resolution to ensure all support activities are tracked and closed within committed SLA
- Troubleshoot system, network problems, diagnosing and solving software faults
- Configure system and application according to business requirements, debug, troubleshoot, fix configuration and integration issues
- Work collaboratively with user and development team
- Provide improvement for monitoring system and application proactively
Recruiter
Supaporn Limsiritong (สุภาภรณ์ ลิมศิริธง)Experience required
- any or no experience
Salary
- Negotiable
Job function
- IT / Programming
- Analyst
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Advanced Info Services Plc. (AIS) is the leading mobile operator in Thailand. Our core businesses include domestic mobile services, international direct dialing (IDD) services, and international roaming services. In 2013, we registered more than 41 million subscribers and generated 52% of market sha ... Read more
Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคม เพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว ในโลกธุรกิจที่สภาพการแข่งขันทวีความรุนแรงมากขึ้นเรื่อยๆ AIS ตระหนักดีว่า “บุคลากรคือกำลังสำคัญ” ที่จะนำพาให้บริษั ... Read more
Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
Benefits
- Dental Insurance
- Life Insurance
- Health Insurance
- Transport Allowance
- Travel Allowance
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