Responsibilities

• Computer: Monitor and troubleshoot Azure VMs, scale sets, auto start/stop.

• Storage: Manage blob/file storage, redundancy, backup, and storage tiers.

• Networking: Administer VNets, NSGs, VPN Gateway, ExpressRoute, CDN, etc.

• Security: Manage Azure Firewall, Key Vault, Application Gateway, Defender for Cloud.

• App Services: Maintain Azure App Services and Container Apps.

• SIEM/SOAR: Support Microsoft Sentinel for security operations.

• Azure AD: Monitor and troubleshoot RBAC, MFA, PIM, Conditional Access.

• Azure SQL: Manage SQL VMs, Managed Instances, and PaaS databases.

• Monitoring Tools: Use Azure Monitor, Log Analytics, Grafana, etc.

• Automation: Utilize ARM templates and Terraform for infrastructure automation.

• Backup & Recovery: Manage Azure Recovery Services Vault, ASR, Backup, and Replication.

• Reporting: Create monthly cost and performance reports for customers.

• Hybrid & Update Management: Manage Azure Update Manager and Azure Arc.

Qualifications

• Bachelor’s degree or higher in Computer Engineering, Computer Science, Information Technology, or a related field.
• 3–5 years of hands-on experience with Microsoft Cloud technologies (Office 365 and Microsoft Azure).

• 
  Preferred certifications:

  • Microsoft Certified: Azure Administrator Associate
  • Microsoft 365 Certified: Enterprise Administrator Expert
  • Or equivalent professional certifications
• Experience with monitoring tools such as Microsoft 365 Admin Center, Azure Monitor, or third-party solutions.
• Strong analytical skills and attention to detail in managing configurations, policies, and troubleshooting.
• Ability to stay current with Microsoft 365 updates, roadmap changes, and best practices.
• Experience in planning and executing migrations to Microsoft 365 (e.g., Exchange, SharePoint, file servers).
• Strong interpersonal skills and ability to communicate technical concepts to non-technical stakeholders.