Advanced Info Service PCL. (AIS)
This job has expired
IT Specialist (Touchpoint System Operation)
atAdvanced Info Service PCL. (AIS)Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
Job Summary
Job Description
Job Description
- Operate the touchpoint system (AD/GPO, Proxy, URL filtering, Radius, VMWare, NAS Storage, SCCM&MECM, Antivirus, DDI, Citrix, IP-Telephony, Citrix, PRTG etc.) including install, configure, troubleshooting in system infrastructure, business workflow and application in MTTR.
- Maintain service infrastructure, Application, Database and Security by performing service health check, regular service backup and preventive maintenance on daily, weekly, monthly and quarterly basis to ensure be able to provide continuous and good performance service as usual
- Monitor service notification, service performance and identify service pain point. To improve the efficiency and quality of service by redesigning, capacity planning for expansion or discontinue low traffic & outdate services.
- Implement initiative project for service enhancement, service optimization, service analytic, service automation to reduce the routine task and improve staff efficiency according to company's goal.
- Perform the service requests and give a consulting, cooperate, and coordinate all stakeholders for the service feasibility and impact, service improvement, service features and business workflow.
- Manage the clients in the company to have standard agents and control the standard configuration with GPO
- Manage the clients in the scope of PCIDSS and ISO27001 to meet the compliance as specified by standards
Qualifications
- Bachelor's degree in Computer engineering, Computer science, Information technology, or related field.
- 10-12 years' experience in System Administration, IT Operations and related field
- Knowledge of AD/GPO, Windows Servers/Client VMWare, NAS Storage, Antivirus & DDI, SCCM & MECM, Proxy & URL Filtering, IP-Telephony, Citrix, PRTG, Office365.
- Basic knowledge of Linux, Networking, LAN/WAN technology
- Experienced in Backup system, restoring, recovering system.
- Any of the following knowledge & skills is a plus: RPA, Python, BI tools, ISO27001, PCIDSS, Batch script
- Good Problem solving, Critical thinking & Decision-making skill
- Able to work efficiently with minimal supervision
- Positive attitude, Teamwork and Service mind.
- Good personality & Strong communication skills.
- Good command in English.
Recruiter
Sunisa Bunsalee (สุนิสา บุญสาลี)Experience required
- any or no experience
Salary
- Negotiable
Job function
- IT / Programming
- Product / Brand Management
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Advanced Info Services Plc. (AIS) is the leading mobile operator in Thailand. Our core businesses include domestic mobile services, international direct dialing (IDD) services, and international roaming services. In 2013, we registered more than 41 million subscribers and generated 52% of market sha ... Read more
Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคม เพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว ในโลกธุรกิจที่สภาพการแข่งขันทวีความรุนแรงมากขึ้นเรื่อยๆ AIS ตระหนักดีว่า “บุคลากรคือกำลังสำคัญ” ที่จะนำพาให้บริษั ... Read more
Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
Benefits
- Dental Insurance
- Life Insurance
- Health Insurance
- Transport Allowance
- Travel Allowance
Jobs you may like
WorkVenture gives you an inside look at what it's like to work at Advanced Info Service PCL. (AIS), office & team photos, reviews and more. This is the Advanced Info Service PCL. (AIS) Company Page. All content is posted anonymously by employees currently or previously working at Advanced Info Service PCL. (AIS).Apply to InvisibleApply to JotunApply to Woody WorldApply to Bromsgrove