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IT Analyst (VAS and New Service Operation)

atAdvanced Info Service PCL. (AIS)
Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location
Bangkok

Job Summary
To facilitate system monitoring and troubleshooting to address customer complaints in VAS (Value-Added Services).

Job Description

Job Description
  • Act as a system operation engineer specializing in VAS (Value-Added Services).
  • Implement and maintain systems dedicated to VAS operations.
  • Address performance faults and conduct initial troubleshooting as necessary.
  • Monitor network and service performance to ensure optimal functionality.
  • Perform system monitoring and troubleshoot to handle customer complaints effectively.
  • Provide support to the NOC (Network Operations Center), serving as the first-tier team available 24/7 during on-call periods.

Qualifications
  • Bachelor's degree in Computer and Telecommunication Engineering, Computer Science, IT, or related field.
  • 0-4 years of experience in the Computer or Telecommunication industry.
  • Proficiency in Unix, Linux, and Windows operating systems, with mandatory experience in MongoDB.
  • Familiarity with Shell Scripting is preferred, and knowledge of AI/ML is a plus.
  • Strong analytical skills and ability to make informed decisions.
  • Willingness and ability to work standby.
Recruiter
Sunisa Bunsalee (สุนิสา บุญสาลี)
Skills required
  • UNIX
  • Linux
  • MongoDB
Experience required
  • 4 years
Salary
  • Negotiable
Job function
  • IT / Programming
  • Analyst
Job type
  • Full-time
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Company overview

Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Website:www.ais.co.th
Founded in:1986
Ranking:4.5/5

Advanced Info Services Plc. (AIS) is the leading mobile operator in Thailand. Our core businesses include domestic mobile services, international direct dialing (IDD) services, and international roaming services. In 2013, we registered more than 41 million subscribers and generated 52% of market sha ... Read more

Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคม เพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว ในโลกธุรกิจที่สภาพการแข่งขันทวีความรุนแรงมากขึ้นเรื่อยๆ AIS ตระหนักดีว่า “บุคลากรคือกำลังสำคัญ” ที่จะนำพาให้บริษั ... Read more

Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
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Benefits

  • Dental Insurance
  • Life Insurance
  • Health Insurance
  • Transport Allowance
  • Travel Allowance

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