Key Responsibilities:

• Gather and analyze requirements from business units.
• Translate business needs into functional specifications.
• Define data models, product rules, and catalog structures.
• Coordinate with IT teams for system integration and solution design.
• Prepare documentation (BRD, FSD, user stories, process flows).
• Support UAT and ensure solution quality.
• Lead product lifecycle and catalog governance efforts.
• Act as a subject matter expert for the product catalog.

Qualifications:

• Bachelor’s degree in IT, Business, or related fields. Master's degree is a plus.
• 5+ years in Business Analysis, including 2–3+ years in telecom product catalog systems.
• Strong knowledge of telecom products and PLM.
• Proven experience with telecom products and services (e.g., mobile, fixed-line, broadband, TV, IoT, VAS, bundles, promotions).
• Strong understanding of product lifecycle management (PLM) principles.
• Experience with Agile/Scrum methodologies is highly desirable.
• Familiarity with industry standards (e.g., TM Forum Open APIs, SID, eTOM) is a significant advantage.
• Experience with JIRA, Confluence, and data modeling tools.
• Good communication, problem-solving, and stakeholder management skills.

Preferred Qualifications:

• CBAP/CCBA certification.
• Knowledge of Oracle/Salesforce catalog systems or CPQ tools.
• Understanding of telecom billing and order processes.