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atAdvanced Info Service PCL. (AIS)Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
Job Summary
Job Description
Provide first and second tier support on system and application
Monitor and maintain system and application to be stability and ready to use
Understand, investigate, troubleshoot and resolve incidents, finding the root cause and effectively communicate to users
Provide timely response, follow-up and resolution to ensure all support activities are tracked and closed within committed SLA
Troubleshoot database, system, network problems, diagnosing and solving software faults
Configure system and application according to business requirements, debug, troubleshoot, fix configuration and integration issues
Work collaboratively with user and development team
Provide improvement for monitoring system and application proactively
Monitor and maintain system and application to be stability and ready to use
Understand, investigate, troubleshoot and resolve incidents, finding the root cause and effectively communicate to users
Provide timely response, follow-up and resolution to ensure all support activities are tracked and closed within committed SLA
Troubleshoot database, system, network problems, diagnosing and solving software faults
Configure system and application according to business requirements, debug, troubleshoot, fix configuration and integration issues
Work collaboratively with user and development team
Provide improvement for monitoring system and application proactively
Job Specification:
Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering or related field
At least 1-2 years of experience in IT development or System/Application support
Can work under service mind and work well under pressure
At least 1-2 years of experience in IT development or System/Application support
Can work under service mind and work well under pressure
Skill/Knowledge:
Knowledge in PL/SQL, Shell script, Angular, JAVA, .NET C#, Unix, Windows and Database
Good problem solving, analytical, communication and negotiation skills
Good attitude, curious mindset and willingness to learn
Good problem solving, analytical, communication and negotiation skills
Good attitude, curious mindset and willingness to learn
Recruiter
Supaporn Limsiritong (สุภาภรณ์ ลิมศิริธง), Waritta Kongsab (วริษฐา กองทรัพย์)Salary
- Negotiable
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology whi ...
Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคมเพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว AIS เชื่อมันว่าสุขภาวะที่ดีของพนักงานทุกคนเป็นกุญแจที่สำคัญต่อความสำเร็จขององค์กร โครงการ “AIS Health an ...
Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
Benefits
- Dental Insurance
- Life Insurance
- Health Insurance
- Transport Allowance
- Travel Allowance
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