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Onsite Service Support
atEPSON (THAILAND)Job Purpose
- Overall onsite from customer call until job completed
- Review on site process
- Work with ASP (Authorize Service Partner) to develop and enhance on-site partner
Job Description
Technical Training
- Technical support specializes for Epson Product for End User, SI, ASP (Authorize Service Partner) and Call center team (new product, refresh and update technical knowledge)
- Advisor for any technical knowledge concerns and continue to monitoring their technical skill.
- Regular visit ASP (Authorize Service Partner) and on the Job training to get more knowledge support and get more experience sharing.
Support spare parts
- Responsible for standardize spare part forecasting calculation
- Implement solution to support any spare part shortage cases.
- Support spare parts refurbish process for product concern
Installation new machine support
- Closely to support for installation new machine concern with sales team
- Attend technical training for skill up technical knowledge, update product information from Regional Office.
Qualification:
- Male, Thai Nationality, Age not over than 37 years old
- Bachelor’s/ Master’s Degree in Electronics, Computer Engineering or related field
- At least 1 years of experience in customer and service support or IT product management
- Good command of English
- Able to travel domestic and international
Working Hour: 8:30 – 17.30 (Mon – Fri)
Successful candidates will be given attractive remuneration package and career opportunities.
Please send your complete resume, stating expected salary and one recent photo to:
Human Resources Department
EPSON (Thailand) Co., Ltd.
42nd Floor, Empire Tower, 1 South Sathorn Road, Yannawa, Sathorn, Bangkok 10120
Tel. 0-2685-9888
Experience required
- 1 years
Career level
- Entry Level
Only Thai nationals can apply
Salary
- Negotiable
Job function
- IT / Programming
- Engineering
Job type
- Full-time
Company overview
From pioneering the world’s first compact lightweight digital printer, the EP-101, to inventing the world’s first quartz watch, Epson has continued to produce innovative products and services based on its efficient, compact and precision technologies. As a global technology leader, Epson create ... Read more
Why join us: Enjoy the many perks and benefits offered to employees , let's growing together with us. www.epson.co.th https://www.facebook.com/EpsonThailand
Benefits
- Five-day work week
- Annual bonus
- Accident Insurance
- Car Insurance
- Corporate Social Responsibility Initiatives
- Dental Insurance
- Employee discount
- Gym membership
- Health Insurance
- Job training
- Learning & Development Opportunities
- Life Insurance
- Maternity leave
- Performance bonus
- Provident fund
- Transport Allowance