• Manage and grow assigned Personal Care customer accounts by delivering tailored product and solution recommendations.
• Respond promptly to customer inquiries on product specifications, pricing, availability, and commercial terms.
• Conduct regular customer visits to understand formulation needs, market trends, and identify new business opportunities.
• Promote specialty ingredients and technical solutions aligned with customer applications (e.g., skincare, haircare, cosmetics).
• Maintain accurate sales records, pipeline updates, and customer activity reports.
• Provide customers with timely order updates, including delivery schedules and product-related information.
• Collaborate closely with Technical, Marketing, Customer Service, and Supply Chain teams to ensure seamless service and customer satisfaction.
• Deliver basic technical support and coordinate with Technical team for formulation or application-related inquiries.
• Monitor inventory levels and provide monthly sales forecasts to support demand planning and stock replenishment.
• Prepare annual sales forecasts and contribute to budgeting and business planning.
• Gather market intelligence, including competitor activities, pricing trends, and new product developments.
• Submit required reports such as sales performance, expense reports, and market survey reports in a timely manner.

Qualifications:

• Bachelor's degree in Cosmetic Science, Chemistry, Pharmaceutical Sciences, Chemical Engineering, or a related field
• Prior at least 3 years' experience in Personal Care, Home Care, or Cosmetics industry is preferred
• Valid driver's license and ability to travel independently
• Own vehicle required
• Strong communication, presentation, and sales skills
• Good command of both written and spoken English
• Proficient in Microsoft Office applications (Outlook, Excel, Word, and PowerPoint)