Strategy & Operations Manager - Ride

atLINE MAN Wongnai

Why LINE MAN Wongnai

LINE MAN Wongnai is one of Thailand's fastest-growing technology companies, operating three core business groups: On-demand Services under the LINE MAN brand, the leader in food delivery, mart delivery, messenger, transportation, and telepharmacy; Merchant Digital Solutions under the Wongnai brand, the leading provider of POS and digital solutions for merchant management, beauty, and wellness clinics; and Pay & Financial Services under the LINE Pay brand, an integrated online and offline payment platform.

As a data and AI-driven company, our mission is to Digitalize Everyday Life Services, guided by our core values: Innovate Faster, Go Deeper, and Respect Everyone. Together, we power a digital ecosystem that serves 10 million users, 520,000 active online and offline merchants, and over 290,000 active riders and drivers nationwide.

Join us, and you'll work alongside talented, driven people who take real ownership from day one. Here, your work won't just move a project forward, it'll shape how millions of people live every day.

What You'll Do:

  • Strategic Budget & Growth Ownership: Architect and own budget strategies. Balance user and driver acquisition, retention, and reactivation algorithms to maximize unit economics, lifetime value, and operational cost efficiency.
  • Operational Performance & Scale: Drive operational planning and supply-demand balancing across regions. Leverage data-driven frameworks to optimize platform throughput, service level agreements, and peak-demand resilience.
  • P&L & Performance Optimization: Establish key performance indicator (KPI) frameworks, identify systemic operational bottlenecks, and execute high-impact strategic initiatives that directly impact profitability and market share.
  • Executive Leadership & Cross-Functional Influence: Lead cross-functional alignment across Product, Commercial, Marketing, and Regional Operations teams. Translate complex operational data into executive strategic roadmaps and actionable growth levers.
  • Team Mentorship & Capability Building: Direct high-performing analysts and specialists, instilling structured problem-solving methodologies and fostering a culture of rigorous, data-first decision-making.


What You'll Need:

  • 6+ years of experience in strategy, operations, business analytics, or top-tier management consulting (with at least 2+ years leading strategic projects or managing teams). Experience in tech, hyper-growth, or on-demand platforms is highly preferred.
  • Advanced Analytical Capabilities: Master-level capability in turning complex datasets into strategic trade-off models, forecasting tools, and clear business cases.
  • Proven Commercial Acumen: Deep understanding of unit economics, platform dynamics, supply-demand mechanics, and incentive optimization.
  • Strategic Leadership: Exceptional stakeholder management skills with a track record of influencing executive decision-making and cross-functional teams without direct authority.
Experience required
  • 6 years
Career level
  • Senior Level
Salary
  • Negotiable
Job function
  • Strategy / Planning
  • Management
Job type
  • Full-time

Company overview

Size:1000-2000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.lmwn.com
Founded in:2010
Ranking:4.5/5

LINE MAN Wongnai is a collaboration between LINE MAN, a leading delivery service in Thailand, and Wongnai, a popular restaurant review platform. This partnership aims to provide users with a seamless food delivery experience, combining LINE MAN's efficient delivery netwo ...

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Why join us:

At LINE MAN Wongnai, we are committed to enhancing the food delivery experience by integrating technology and user-centric services. Joining our team means being part of a dynamic environment that values innovation, collaboration, and continuous improvement.

As a member of ...

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