Skills:

Industrial Engineering, Microsoft Office, English, Thai

Job type:

Full-time

• The Sales and Tendering Engineer is responsible for preparing technical and commercial proposals, supporting the sales team in identifying customer requirements, and ensuring competitive, accurate, and timely tender submissions. This role plays a key part in aligning the company's offerings with client needs while ensuring compliance with technical standards and commercial objectives. Job Context: Operating within the Sales Department, the Sales and Tendering Engineer serves as a bridge between customers, the commercial team, and engineering/operations. The position involves review ...
• These will include: Actively reviewing specifications and product review to monitor any changes made by the customer. Involvement with the preparation of tenders and quotations, throughout the full stages of creation, to include Obtaining drawing approvals completing Guaranteed Technical Particulars of the tenders and submittals. Preparation of technical submittals, obtaining drawing approval for all successful sales/inquiries. Handling technical queries/clarifications with the customers and respond in a timely manner. Attending Sales Openings when required. Maintain relationships with customers, distributors etc., Coordinate with Sales Director and Contract Engineering Manager to ensure correct materials are quoted for. Coordinating with end customers when required. To ensure timely deliveries as per the tender requirement through monitoring and dialogue with the Commercial Manager. Attending Exhibitions and Sales Promotions on behalf of the Company, which could be outside Thailand. Travelling, which may incur overnight stays outside Thailand. Issue Tendering Monthly report to the Sales Manager. Secondary activities / tasks: To undertake any other.
• as required / instructed to maintain and / or improve the efficiency, quality and service provided by the Sales Department. Adheres to the established safety and personnel policies and standard operating procedure. Working with broad team in other department in the identification of proper and correct materials, part assemblies and requirements for a variety of requisitions necessary for the job/task to coordinate and drive business success. Comply with all company policies and procedures and maintain confidentiality of information relating to the company's business and staff.
• Qualifications, Experience & Skills: Minimum Knowledge and Experience Bachelor's degree in Electrical, Mechanical, Industrial Engineering, or a related technical field. 0-3 Years with similar industry working knowledge is a plus point. Experience in medium voltage equipment (e.g., switchgear) is a strong advantage. A passion for excellence and a proven ability to succeed. Must be customer focused and has ability to deal with a variety of people in a professional, courteous manner in diversified situations. Must be organized and detail oriented. Must be flexible to attend to customer complaints anytime of the day. Incoterms and Documentary Credit experience. Plan and conduct presentations to potential and current clients. Mature judgment can priorities and the ability to work with little to no supervision. Ability to complete a variety of tasks in any single day. Good Interpersonal, with excellent communication and presentation skills in English. Computer literate and excellent knowledge in Microsoft office and outlook. Valid Thai Driving License. Must be fluent in English. Behavioural Competencies: Personal attributes sought include being a good team member and the ability to work under pressure. A forward thinking, customer focused and creative mind. A team player with enthusiasm, keen to learn and develop skills. Motivated, well organised with good time management. Attention to detail and methodical. Good report and documenting skills.

Skills:

Electrical Engineering, Business Development, Project Management, Meet Deadlines, Leadership Skill

Job type:

Full-time

• The Technical Support Supervisor is responsible for managing service operations, customer support, and after-sales solutions in Thailand and Southeast Asia. This is a hands-on role that combines managerial responsibility with direct technical support, including on-site repair, maintenance, and testing activities when required. The role ensures customer satisfaction, contract profitability, and growth of the service business while upholding Lucy Electric's values and principles. Job Context: The Technical Support Supervisor plays a dual role: ensuring efficient service contract mana ...
• Including but not limited to: 1. Contract & Service Management Manage and oversee preventive and corrective maintenance contracts. Ensure all service operations meet contractual obligations. Take care of Site Service and project Management 2. Hands-On Technical Support Personally perform on-site repair, troubleshooting, commissioning, and testing of medium voltage switchgear when required. Support the service team in resolving complex technical issues in the field. Ensure all field service activities are carried out safely and in compliance with Lucy Electric and IEC standards. 3. Customer Relationship Management Act as the primary point of contact for after-sales and service issues. Build strong long-term relationships with key accounts. Conduct regular customer reviews to assess satisfaction and identify service improvements. 4. Service Sales & Business Development Collaborate with the Sales and Tendering team on bids involving service components. Identify new service opportunities and propose tailored solutions. 5. Operational Excellence & Compliance Ensure delivery service meets Lucy Electric's safety and quality standards. Implement best practices in service processes, documentation, and reporting. Maintain compliance with local labor laws, health and safety regulations, and global guidelines. 6. Team Leadership & Development Lead and mentor service engineers and coordinators. Provide technical training and coaching to enhance field expertise. Foster a culture of accountability, customer-focus, and continuous improvement. 7. Reporting & Performance Monitoring Prepare monthly site service performance and project execution status update. 8. Values & Principles Implementation Promote and implement Lucy Electric's values and principles in all service and customer activities. Encourage integrity, collaboration, and customer commitment across the team.
• Minimum.
• Qualifications, Knowledge and Experience A technical degree or certification in a related field, such as electrical engineering or industrial maintenance. A minimum of 3-5years of experience in maintenance, repair, and testing of electrical systems or equipment, with a strong focus on RMUs. Valid driver's license and reliable transportation and Valid Passport Ability to read and interpret electrical schematics and drawings. Ability to troubleshoot and diagnose problems with medium voltage electrical switchgear. Proficiency with technical drawings, electrical schematics, and test instruments. Strong communication and customer service skills People management. Advance in English Behavioural Competencies Problem-solving: The ability to identify and resolve problems with RMUs in a timely and effective manner. Attention to detail: The ability to pay close attention to detail and ensure that all maintenance, repair, and testing activities are completed accurately and to the highest standards. Communication: Strong communication skills, including the ability to communicate with clients and team members clearly and effectively. Team Building: Creating strong teams, managing dynamics, and minimizing conflict to achieve common goals. Customer service: The ability to provide excellent customer service and address client needs and concerns in a timely and professional manner. Time management: The ability to manage time effectively and prioritize tasks to meet deadlines and minimize downtime. Teamwork: The ability to work effectively as part of a team and collaborate with colleagues to achieve shared goals.

Skills:

Negotiation, Automation

Job type:

Full-time

• The Regional Application Engineer - Automation Sales (LET/LAP) is responsible for supporting the Regional Sales Teams / Key Distributors for Automation Products / Services in developing and executing plans on a regional basis which results in a pipeline of profitable business for the Automation product group in the short, medium and long term which is consistent with the five-year Lucy Electric business plan. They also will have detailed involvement and interface with Global Product Marketing, Design engineering management and the ATC design team in India. Job Dimensions: The role ...
• These will include: 1. Lead the management and delivery of automation tenders and control the interface with other Lucy business units in preparing tenders. This will require developing a robust tendering process allowing. efficient resource allocation to the most suitable prospects. 2. Provide Automation technical and commercial support to the Regional Sales Teams / Key Distributors for both strategic and operational development. 3. Formulate quotations and technical support data for the Regional Sales Teams / Key Distributors and support with the negotiation of technical and commercial aspects of the Lucy automation offer. with clients and end-users. 4. Develop Automation technical support data for sales and marketing teams. 5. Give Automation demonstrations to both new and existing customers 6. Train Lucy associates in existing and new Automation technology and relevance to distribution network systems. 7. Assist the Automation Product Manager and engineering development with identifying new products, solutions and services for development and integrate these into the Lucy service offering. 8. Support Lucy Automation Projects in the Region and be responsible for handover of project from Sales Dept. to Contracts. 9. Take the regional lead with UK and ATC based Engineering / Development teams and Lucy Project teams / Contract Engineering in LET matching the Automation offering with customer expectations identified in the automation enquiry. Secondary activities / tasks: To undertake any other.
• as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by the Regional Sales & Marketing Departments. To undertake business travel abroad as and when required.