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Director, Client Leadership
atMindshare ThailandThe Director, Client Leadership as a lead to steward the business and deliver against client objectives and satisfaction. This entails management of internal business deliverables (e.g. invoice management, fee billing, input to P&L, address audits, etc.) and management of staff (e.g. interviewing/hiring, performance reviews, assignment recommendations, etc.)
3 best things about the job:
- Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process
- Lead account ‘project manager’ for the entire business accountable for achieving deadlines across all campaigns and deliverables
- Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contribute to the overall media plan development process both internal and external
Measures of success :
Responsibilities of the role:
- Integrates understanding into the work to make decisions on the business
- Filters and adapts the different options and applies good judgement combined with hard facts to select which ideas will produce the best results
- Leads the Client by helping them understand agency’s perspectives and insights and gaining their agreement to a shared vision of how to address the client’s objectives
- Builds team effectiveness by providing a clear definition of what’s expected and identifying the people with the right skills and capabilities from across the global network.
- Coaches others by assessing an individual’s strengths and areas for development and encouraging a free exchange of constructive feedback. Pushes down decision-making and avoids taking charge unless absolutely necessary.
- Continuously seeks to broaden network of business relationships to promote the goals including , for example, participation at conferences, interviews, industry awards.
- Takes entrepreneurial calculated risks and acts on opportunities that lead to significant gains for the business
- Identifies and actions opportunities to grow profitable revenue
- Anticipates the future and takes decisive action to create opportunities or minimize potential problem
- Pre-sells by soliciting the involvement of key people in advance to build ownership
- More than 3 years experience as the senior contact on key accounts that the main services focus on media plans and key tactics
- Broad background , exposure to and experience in the entire research, planning and implementation process
- Familiarity with all media and approaches in Business Planning, Invention and The Exchange
- Significant experience at all levels of agency-client relationships
- Strong quantitative and analytical skills
- Excellent verbal and written communication skills
- Proficiency with Microsoft Excel, Word, and PowerPoint
More about GroupM Thailand
https://www.linkedin.com/company/groupm
Experience required
- 3 years
Salary
- Negotiable
Job function
- Senior Management
Job type
- Full-time
Company overview
Interaction is Thailand's largest digital agency in terms of revenue. Our organization of more than 200+ people provides digital advertising and communications solutions to most of the leading brands in Thailand. Located in Ploenchit Center, our team works closely with the global reputable me ...