Siam Commercial Bank (SCB)
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Incident Insight, Incident & Business Continuity Management Specialist
atSiam Commercial Bank (SCB)สมัครโปรดคลิกที่ปุ่ม "Apply"
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Job Description
- Utilize AI tools (e.g., Copilot) to prompt and analyze incident data for insights.
- Group and identify patterns of repetitive incidents to uncover root causes.
- Develop and implement action plans, preventive measures, and control mitigations to reduce the likelihood of future incidents.
- Collaborate with cross-functional teams to ensure business continuity and resilience.
- Maintain documentation and reporting for incident trends and resolution strategies.
Qualifications
- Bachelor’s or Master’s degree in Business Administration, Economics, Risk Management, or related fields
- At least 5 years of experience in Operational Risk Management, incident and loss management, problem management, operational forensics and fact-finding, or business continuity management
- Strong communication, negotiation, and presentation skills
- Excellent stakeholder management skills
- Foundational hands-on experience with Copilot, Power Automate, Power Apps, and Power BI
- Relevant banking experience is an advantage; experience with technology-related incidents is a plus
- Good command of English is a plus
Project Focus:
The main initiative for this role involves leveraging AI prompts to extract incident insights, identify recurring patterns, and proactively design solutions that prevent recurrence. This is a high-impact project that requires analytical thinking, problem-solving, and a proactive mindset.
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Skills required
- Risk Management
- Negotiation
- Power BI
- English (Good)
Experience required
- 5 years
Salary
- Negotiable
Job function
- Analyst
- Strategy / Planning
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Banking & Finance
Location:Bangkok
Website:careers.scb.co.th/th
Founded in:1906
Ranking:4.5/5
Siam Commercial Bank (SCB), officially known as The Siam Commercial Bank Public Company Limited, is Thailand's first indigenous bank, established by royal charter on January 30, 1906. Over its more than 110-year history, SCB has played a pivotal role in the development of Tha ...
Why join us: Joining Siam Commercial Bank means becoming part of a legacy that has been instrumental in shaping Thailand's banking industry. At SCB, we value innovation, collaboration, and a commitment to excellence. Employees are provided with opportunities for professional gro ...
Head office: Siam Commercial Bank PCL., Head Office 9th Floor, Zone C, 9 Ratchadapisek Rd., Jatujak, Bangkok, Thailand 10900
Benefits
- Professional development
- Learning & Development Opportunities
- Five-day work week
- Performance bonus
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