About the role

Support and promote a strong compliance culture across the organization through compliance programs, training, communication, and regulatory support.

Key responsibilities

• Handle and coordinate customer complaints received from regulators, ensuring timely investigation and resolution
• Work with Compliance and relevant business functions to investigate issues and provide advice on applicable policies and regulations
• Develop and execute compliance programs and awareness activities, including Conflict of Interest Disclosure, Compliance Messages, and compliance campaigns
• Monitor and evaluate compliance programs and recommend improvements
• Develop compliance training plans and materials, and coordinate or deliver training sessions to employees
• Partner with other departments and support Compliance activities in projects and new business initiatives
• Review and update relevant policies and procedures to ensure alignment with regulatory and Group requirements
• Occasionally travel to upcountry locations to support compliance activities

About you

• Bachelor's or Master's degree in any related field
• 5+ years of relevant work experience, preferably in Banking, Financial Services, or other regulated industries
• Experience in Compliance, Risk, Audit, Internal Control, or Regulatory Affairs
• Strong analytical, communication, coordination, and problem-solving skills
• Good presentation skills and ability to work with stakeholders at different levels
• Good command of Thai and English
• Willingness to travel upcountry occasionally