Job Summary

To lead the strategic development and end-to-end lifecycle of Payment products & Platform (such as data, voice, SMS, and content add-ons) within True App and other digital channels Their own vision, roadmap, and performance of topping-related features, ensuring they deliver maximum customer value and revenue impact This role will bridge business goals with user-centric digital experiences, optimizing topping discoverability, personalization, purchase flows, and post-purchase engagement

Job Responsibilities* Product Strategy & Roadmap Define and maintain the vision, strategy, and roadmap for digital sales in the mobile app. Align roadmap with commercial goals, customer needs, and digital transformation priorities. Customer Experience & Journey Optimization Ensure seamless, intuitive, and engaging customer journeys for browsing, purchasing, and managing digital offers. Champion personalization and relevance across user segments. Feature Delivery & Backlog Management Own and prioritize the product backlog, ensuring clear requirements (epics, user stories) aligned with value delivery. Work closely with UX/UI, developers, and QA to deliver high-quality features on time. Cross-functional Collaboration Collaborate with marketing, pricing, sales, analytics, customer care, and IT teams to ensure holistic product success. Coordinate with network teams to ensure offer feasibility and provisioning alignment. Compliance & Risk Management Ensure digital sale flows comply with regulatory, legal, and data privacy requirements. Address fraud, billing issues, or customer complaints proactively.

Qualifications