Experience:

No experience required

Job type:

Full-time

• Embody, transmit and live the Purpose, Values, and Human Fundamentals within the collective the 8 human fundamentals within the team.
• Recruit, onboard and ensure the training of complementary talents without compromising on our essential criteria.
• Contribute to an ambitious store project with my ecosystem to federate my teams.
• Guarantee a safe and healthy work environment and create the conditions that allow for taking care of me, colleagues and customers.
• Lead and implement our management scheme to foster responsibility and autonomy in service of both collective and individual value creations.
• Ensure compliance with legal and contractual obligations and the company's code of conduct.
• Decide with store director on my team compensation in alignment with internal policy.
• Responsibility 2: Build and manage my commercial policy on my priority sports as an intrapreneur.
• Analyze customer / user data to optimize their market knowledge and set a quantified ambition.
• Select the best product and service offer link to omnichannel and circularity strategies.
• Implement the digital in and outstore customer experience.
• Build my mass plan on my sports according to Decathlon's merchandising guidelines and seasonality.
• Mobilize my sport communities through my communications and events.
• Build my team to have the best sports people at the right place, at the right moment.
• Responsibility 3: Manage the best in class omnichannel customer experience.
• Embody and manage the best in class customer relationship through my posture.
• Implement the fundamentals of selling, layout, and truck to peg on the field.
• Manage the loyalty program in order to optimize the customer data.
• Implement action plans thanks to customer feedback.
• Implement my department to help the customer find their product autonomously and quickly.
• Impulse an offensive commercial dynamism.
• Responsibility 4: Manage my In-store performance trajectory (People / Planet / Business).
• Build an ambitious annual business trajectory and define a team trajectory.
• Analyze my performances and manage the reliability of the forecasts.
• Formalize the gaps between realized performance and forecast performance.
• Schedule the good hours at the right time.
• Manage and formalize action plans on my People / Planet / Business levers and my PNL.
• Ensure the in-store stock accuracy and availability while optimising stock lifetime.
• Responsibility 5: Guarantee daily safety and organization of the store (Duty management).
• Ensure safety of people and security of goods on a daily basis.
• Guarantee my knowledge of all technical systems and equipment within the store.
• Take in charge the daily business and service activity.
• People & Culture Leadership.
• Lead and manage a team with care, fairness, and accountability.
• Recruit and grow team members based on their potential and role fit.
• Apply company values in daily decisions and people development.
• Commercial & Market Knowledge.
• Understand and apply store commercial policy based on sport or product category.
• Adjust local store offer to fit market needs and customer expectations.
• Organize and manage store layout to improve customer experience and sales.
• Operational Excellence.
• Oversee daily store operations and act as Duty Manager when needed.
• Maintain a safe and secure store environment.
• Handle customer relationships and feedback professionally.
• Performance & Sustainability Management.
• Monitor and drive department sales based on clear goals.
• Plan and manage working hours to match business activity.
• Manage stock levels efficiently and integrate sustainability into daily actions.
• What Makes You a Great Fit.
• Goal-oriented mindset with clear planning and follow-up.
• Strong collaboration and teamwork across different roles and functions.
• Well-organized and able to manage time and priorities effectively.
• Open to change and adaptable in a fast-moving retail environment.
• Eager to learn and grow continuously.
• Able to stay objective and make fair decisions.
• Confident in giving and receiving feedback to help others improve.
• Emotionally intelligent and able to build strong, respectful relationships.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
• Provident fund.
• Competitive salary.
• Group insurance includes life, health, and dental insurance.
• Performance bonus.
• Employee discount.
• A learning environment where you can dive deep and make an impact.
• Wide range of career opportunities locally and globally.

Experience:

No experience required

Job type:

Full-time

• Drive CRM Strategy: Own the end-to-end roadmap to boost Retention, Loyalty, and long-term engagement..
• Data & Personalization Master: Analyze customer behavior and manage churn risk to deliver personalized journeys at scale..
• Optimize CRM Ecosystem: Manage tools (Email, LINE OA) and Marketing Automation to ensure seamless, high-performing customer journeys..
• Actionable Insights: Track business impact (Retention, CLV, ROI) and engagement metrics, turning raw data into growth opportunities..
• Cross-functional Collaboration: Work closely with Marketing, Commercial, CX, and Digital teams to ensure a unified "Customer-Centric" approach..
• Key Performance Indicators (KPIs).
• Retention Rate: Increase the percentage of returning active members..
• CRM-Driven Revenue: Generate measurable sales through automated and personalized CRM channels..
• Member Engagement: Improve "Active Member" ratio and channel performance (Open/Click rates)..
• Who are we looking for?.
• Data-Driven & Business Mindset: You enjoy turning complex data into "Quick Wins" and long-term business growth (CLV)..
• CRM & Digital Tools Expert: Hands-on experience with CRM platforms, Marketing Automation (e.g., Salesforce), and LINE OA management..
• Customer-Centric Communicator: Passionate about seamless Omni-channel experiences and able to collaborate effectively across diverse teams..
• Entrepreneurial Sport Lover: A "Can-do" attitude, full ownership of your work, and the resilience to tackle new challenges..
• Working Details.
• Working Hours: Full-time (Office hours, public holidays off).
• Workplace: Decathlon Office, Bangna..
• DECATHLONIAN BENEFITS.
• Be a Shareholder: Exclusive annual options to invest in Decathlon s global success..
• Financial Security: Competitive salary, performance bonuses, and a Provident Fund (starting from your first full month)..
• Health & Wellness: Comprehensive group insurance (Life, Health, and Dental)..
• Perks: Generous employee discounts on all your favorite gear..
• Deep Growth: A learning environment where you can make a real impact, with career opportunities both locally and globally..

Experience:

No experience required

Job type:

Full-time

• Sell physically or digitally our available products that meet our customer's needs.
• Offer services that contribute to product purchases (in-store credit, testing, gift cards, Decat club.).
• Guarantee customer delight and loyalty through a close relationship on all channels.
• Sell all solutions that fulfill the experience expected by the customer: Products (new, marketplace, second-life, rental, subscription ) and Services (travel, decathlon coach ).
• Take action in all channels to promote and sell our solutions (stores, digital, social networks, beyond the store.).
• Offer new customers a suitable payment experience (traditional, QCO, mobile).
• Offer basic repair services, helping to extend a product's lifespan, or personalization services.
• 2nd RESPONSIBILITY.
• Delight my customers with customer-friendly, experiential, omnichannel, and safe layouts that make them want to discover our sports and solutions.
• Ensure customer-friendly layouts facilitate SIBC (Self Informed Best Choice) and fulfill the quick store strategy.
• Guarantee our products' physical and digital availability (store, internet, order stock).
• Guarantee your customers' safety (in your store, your products, and their data).
• Set up experiential and effective layouts (T/O, margin, Stock Lifetime T/O per Layout Meter) that highlight the breadth of our product and service offers.
• Acting through actions that preserve our resources and our societal impact (ecodesign, waste management, etc.).
• Demanding in customers.
• Have sports passion and practice.
• Good English and Thai level.
• Can work in a fast-paced environment.
• Good listener and dare to give your opinion.
• Have a smile on your face.
• Can work with international teammates.
• Ability to work on weekends and public holidays.
• Have our company core values and express them through your actions Vitality, Responsibility, Generosity, and Authenticity.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
• Provident fund.
• Competitive salary.
• Group insurance includes life, health, and dental insurance.
• Performance bonus.
• Employee discount.
• A learning environment where you can dive deep and make an impact.
• Wide range of career opportunities locally and globally.

Experience:

No experience required

Job type:

Full-time

• Sell products and services (in-store & digital) that meet customer needs.
• Promote complete solutions: products, services, and experiences.
• Build strong customer relationships and loyalty across all channels.
• Support payment options, basic repairs, and personalization services.
• Promote solutions via store, digital, and social platforms.
• Store & Omnichannel Experience.
• Ensure attractive, customer-friendly, and safe layouts.
• Guarantee product availability (store & online).
• Deliver a seamless omnichannel experience (SIBC & quick store strategy).
• Ensure safety for customers, products, and data.
• Contribute to sustainable practices (eco-design, waste management).
• Passion for sports.
• Good Thai & English communication.
• Customer-focused and proactive.
• Comfortable in a fast-paced environment.
• Strong listening and communication skills.
• Positive attitude, able to work weekends/public holidays.
• Live Decathlon values: Vitality, Responsibility, Generosity, Authenticity.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
• Provident fund.
• Competitive salary.
• Group insurance (life, health, dental).
• Performance bonus.
• Employee discount.
• Learning environment with real impact.
• Local & global career opportunities.

Experience:

No experience required

Job type:

Full-time

• Sell physically or digitally our available products that meet our customer's needs.
• Offer services that contribute to product purchases (in-store credit, testing, gift cards, Decat club.).
• Guarantee customer delight and loyalty through a close relationship on all channels.
• Sell all solutions that fulfill the experience expected by the customer: Products (new, marketplace, second-life, rental, subscription ) and Services (travel, decathlon coach ).
• Take action in all channels to promote and sell our solutions (stores, digital, social networks, beyond the store.).
• Offer new customers a suitable payment experience (traditional, QCO, mobile).
• Offer basic repair services, helping to extend a product's lifespan, or personalization services.
• 2nd RESPONSIBILITY.
• Delight my customers with customer-friendly, experiential, omnichannel, and safe layouts that make them want to discover our sports and solutions.
• Ensure customer-friendly layouts facilitate SIBC (Self Informed Best Choice) and fulfill the quick store strategy.
• Guarantee our products' physical and digital availability (store, internet, order stock).
• Guarantee your customers' safety (in your store, your products, and their data).
• Set up experiential and effective layouts (T/O, margin, Stock Lifetime T/O per Layout Meter) that highlight the breadth of our product and service offers.
• Acting through actions that preserve our resources and our societal impact (ecodesign, waste management, etc.).
• Demanding in customers.
• Have sports passion and practice.
• Good English and Thai level.
• Can work in a fast-paced environment.
• Good listener and dare to give your opinion.
• Have a smile on your face.
• Can work with international teammates.
• Ability to work on weekends and public holidays.
• Have our company core values and express them through your actions Vitality, Responsibility, Generosity, and Authenticity.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
• Provident fund.
• Competitive salary.
• Group insurance includes life, health, and dental insurance.
• Performance bonus.
• Employee discount.
• A learning environment where you can dive deep and make an impact.
• Wide range of career opportunities locally and globally.

Experience:

No experience required

Job type:

Full-time

• Field Maintenance: Travel to various store locations using your personal vehicle or public transport to perform both preventive and corrective maintenance..
• Hardware Mastery: Install, configure, and troubleshoot laptops, printers, POS terminals, handheld scanners, and other essential retail hardware..
• System Health: Perform regular health checks and monitoring to ensure 100% uptime, aiming for high Mean Time Between Failures (MTBF)..
• Inventory & Budget: Track IT assets and assist in cost allocation and budget monitoring for store equipment..
• Technical Support & Incident Resolution.
• Rapid Response: Serve as the primary point of contact for store teammates, managing incidents from first contact to resolution (Targeting high FCR rates)..
• Network Stability: Monitor and maintain store networks, including Access Points, Switches, and 5G failover systems..
• Root Cause Analysis: Don t just fix investigate. Analyze recurring issues to implement permanent solutions and reduce the incident backlog..
• Security, Resilience & Empowerment.
• Data Protection: Execute and test backup and disaster recovery procedures to ensure business continuity..
• Cybersecurity: Implement security best practices and ensure all systems are patched and compliant with company standards..
• Teammate Training: Empower store staff by conducting training sessions on new digital tools and security awareness..
• Mobility & Flexibility: You are comfortable traveling to different store locations and are adaptable with your working hours to align with store opening times and project deadlines..
• Technical Expertise: 2+ years of experience in IT support, specifically with hardware (POS, Scanners) and networking (APs, Switches, 5G)..
• Communication: Good command of English to collaborate with regional teams and technical references..
• Passion: You genuinely love sports and bring that same energy and "team-player" mentality to your work..
• Problem Solver: You are highly responsible, flexible, and capable of working in a fast-paced retail environment..
• Have our company core values and express them through your actions Vitality, Responsibility, Generosity, and Authenticity.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares..
• Provident fund..
• Group insurance includes life, health, and dental insurance..
• Performance bonus..
• Employee discount..
• A learning environment where you can dive deep and make an impact..
• Wide range of career opportunities locally and globally..

Experience:

No experience required

Job type:

Full-time

• Embody, transmit and live the Purpose, Values, and Human Fundamentals within the collective the 8 human fundamentals within the team.
• Recruit, onboard and ensure the training of complementary talents without compromising on our essential criteria.
• Contribute to an ambitious store project with my ecosystem to federate my teams.
• Guarantee a safe and healthy work environment and create the conditions that allow for taking care of me, colleagues and customers.
• Lead and implement our management scheme to foster responsibility and autonomy in service of both collective and individual value creations.
• Ensure compliance with legal and contractual obligations and the company's code of conduct.
• Decide with store director on my team compensation in alignment with internal policy.
• Responsibility 2: Build and manage my commercial policy on my priority sports as an intrapreneur.
• Analyze customer / user data to optimize their market knowledge and set a quantified ambition.
• Select the best product and service offer link to omnichannel and circularity strategies.
• Implement the digital in and outstore customer experience.
• Build my mass plan on my sports according to Decathlon's merchandising guidelines and seasonality.
• Mobilize my sport communities through my communications and events.
• Build my team to have the best sports people at the right place, at the right moment.
• Responsibility 3: Manage the best in class omnichannel customer experience.
• Embody and manage the best in class customer relationship through my posture.
• Implement the fundamentals of selling, layout, and truck to peg on the field.
• Manage the loyalty program in order to optimize the customer data.
• Implement action plans thanks to customer feedback.
• Implement my department to help the customer find their product autonomously and quickly.
• Impulse an offensive commercial dynamism.
• Responsibility 4: Manage my In-store performance trajectory (People / Planet / Business).
• Build an ambitious annual business trajectory and define a team trajectory.
• Analyze my performances and manage the reliability of the forecasts.
• Formalize the gaps between realized performance and forecast performance.
• Schedule the good hours at the right time.
• Manage and formalize action plans on my People / Planet / Business levers and my PNL.
• Ensure the in-store stock accuracy and availability while optimising stock lifetime.
• Responsibility 5: Guarantee daily safety and organization of the store (Duty management).
• Ensure safety of people and security of goods on a daily basis.
• Guarantee my knowledge of all technical systems and equipment within the store.
• Take in charge the daily business and service activity.
• People & Culture Leadership.
• Lead and manage a team with care, fairness, and accountability.
• Recruit and grow team members based on their potential and role fit.
• Apply company values in daily decisions and people development.
• Commercial & Market Knowledge.
• Understand and apply store commercial policy based on sport or product category.
• Adjust local store offer to fit market needs and customer expectations.
• Organize and manage store layout to improve customer experience and sales.
• Operational Excellence.
• Oversee daily store operations and act as Duty Manager when needed.
• Maintain a safe and secure store environment.
• Handle customer relationships and feedback professionally.
• Performance & Sustainability Management.
• Monitor and drive department sales based on clear goals.
• Plan and manage working hours to match business activity.
• Manage stock levels efficiently and integrate sustainability into daily actions.
• What Makes You a Great Fit.
• Goal-oriented mindset with clear planning and follow-up.
• Strong collaboration and teamwork across different roles and functions.
• Well-organized and able to manage time and priorities effectively.
• Open to change and adaptable in a fast-moving retail environment.
• Eager to learn and grow continuously.
• Able to stay objective and make fair decisions.
• Confident in giving and receiving feedback to help others improve.
• Emotionally intelligent and able to build strong, respectful relationships.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
• Provident fund.
• Competitive salary.
• Group insurance includes life, health, and dental insurance.
• Performance bonus.
• Employee discount.
• A learning environment where you can dive deep and make an impact.
• Wide range of career opportunities locally and globally.