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IT Service Desk / IT Infrastructure Engineer - East Asia
atSchneider (Thailand) Co., Ltd.Job Summary: We are seeking a skilled IT Infrastructure Engineer to join our team, focusing on our Advanced Distribution Management System (ADMS) environment. This role will be critical in designing, implementing, monitoring and maintaining IT infrastructure solutions that support SE customers' energy management and automation initiatives
Key Responsibilities:
- Design, implement, and manage IT infrastructure solutions in the ADMS environment
- Collaborate with cross-functional teams to ensure seamless integration of infrastructure with software applications
- Monitor system performance, troubleshoot issues, and implement necessary fine tuning to optimize performance
- Ensure the security and integrity of the infrastructure, adhering to best practices and compliance requirements
- Incident, problem & change management
- Develop and maintain documentation for systems, processes, and procedures
- Provide technical support and training to team members and end-users when required
- Stay updated with emerging technologies and industry trends to enhance infrastructure capabilities
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Computer Networks, or a related field
- More than 5 years' experience working as an IT Infrastructure Engineer or similar role
- Strong knowledge of network protocols, server management, and virtualization technologies
- Excellent problem-solving skills and the ability to work under pressure
- Good command in English, strong communication and interpersonal skills to collaborate effectively with team members and stakeholders from different parts of the APAC region
- Proficiency in cloud services (e.g., AWS, Azure) and experience with DevOps practices is a plus
- Relevant certifications (e.g., Cisco Certification, Microsoft Certification, Azure, AWS) are a plus
- Experience in implementing or working in ITIL processes and methodologies environment
- Knowledge of cybersecurity best practices
- Benefits:
- Competitive salary and performance-based bonuses
- Opportunities for professional development and certification
Primary Location: TH-10-Bangkok
Skills required
- Compliance
- Industry trends
- DevOps
- English (Good)
Experience required
- any or no experience
Salary
- Negotiable
Job function
- IT / Programming
- Engineering
Job type
- Full-time
Company overview
Schneider Electric is the global specialist in energy management and automation. With revenues of ~€24.7 billion in FY 2016, our 144,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable ...