Amorepacific (Thailand) Co., Ltd.
Apply now to 3 new job positions at Amorepacific (Thailand) Co., Ltd.
Pathum Wan, Bangkok, Quality Assurance
,Research (R&D) / Science
,Import / Export
Quality Assurance,Research (R&D) / Science,Import / Export
Experience:
2 years required
Skills:
Quality Assurance, English
Job type:
Full-time
- Handle regulatory submission of new product, existing product by working with FDA, Marketing and Supply Chain team.
- Compile dossiers for product registration and renewing of product licenses on a regular basis.
- Prepare and submit regulatory notifications and registrations as required by the company s standards to ensure compliance and timely approval for market release of new and existing products.
- Oversee processes involved with maintaining annual licenses, registrations, and listings.
- Monitor and keep up to date with changes in relevant regulatory legislation and guidelines that may impact products and business strategies.
- Arrange and update packaging artworks of registered products.
- Liaise with the regulatory authorities to obtain registration certificate approval or amendment approval.
- Liaise with the regulatory authority as well as overseas counterparts regards to regulatory affairs matters, including product registrations, variations to existing products and renewals.
- Support logistics function regarding import products.
- Answer inquiries regarding shipping regulations, correct product labeling, saleable product locations and promote good compliance practice.
- Monitor post-market vigilance issues and take role in risk management/assessment.
- Provide advice and advance warning on potential regulatory risks and proposing preventive or corrective measures accordingly.
- Keep updated with FDA regulations and potential changes that will impact the business and advise the appropriate action plans.
- Perform ad-hoc duties as assigned.
- Bachelor s degree or Master s Degree in Pharmaceutical Science or Science.
- Minimum 2 years of experience in cosmetics regulatory affairs.
- Experience in cosmetics, beauty, skin care regulation is a plus.
- Solid knowledge of Cosmetic Products Control in Thailand Guidelines and ASEAN Cosmetic Directive (ACD).
- Excellent time management and interpersonal skills.
- Good command in English.
5 days ago
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Experience:
1 year required
Skills:
Customer Relationship Management (CRM), English
Job type:
Full-time
- Answer all online chats regarding product information and general client concerns in a timely and professional manner.
- Responsible for all online orders (Lazada/Shopee, own website). Order processing, monitor fulfilment of delivery and product returns.
- Coordinate with marketing team to assist in generating pre or post live promoting artworks such as banner.
- Handle customer complaints, provide appropriate solutions and alternatives within designated time limits, and resolve the problem with best solution.
- Assist Ecommerce team to ensure all products information such as pricing, promotion, stocks level, layout, and images are up to date and available-to-sell.
- Support uploading of product listings including content for various marketplaces such as Shopee, Lazada, as well as the company's e-commerce website.
- Check and consolidate orders to warehouse department at the end of the day without errors.
- Assist in Returns and Replacements as needed.
- Other related operational tasks such as logistics-related matters to ensure smooth running flow for the e-commerce business.
- Perform other duties as assigned.
- Bachelor s degree in Business Administration or related field.
- Minimum 1-year experience in Social Media Admin or Customer Service.
- Proficient in using Social Media platform (especially Facebook, Instagram, Line, Shopee, Lazada).
- Preferably to have knowledge on v-lookup and pivot table.
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
- Must be sales enthusiast and passionate about convincing potential customer to purchase our products.
- Ability to work in a high-energy, fast paced environment and easily adapt to change.
- Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.
5 days ago
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Pathum Wan, Bangkok, Customer Service
,Teaching / Training
,Sales
Customer Service,Teaching / Training,Sales
Experience:
2 years required
Skills:
Teaching, English
Job type:
Full-time
Salary:
negotiable
- Deliver product training to Beauty Advisor (BA) in line with the sales cycles and training priorities.
- Conduct ongoing in-store education in the assigned market focusing on elevated service, product knowledge. Maintain high standards of image at all times.
- Review the staff performance; provide professional advice and sales techniques to font line staff; implement improvement plans and actions.
- Plan beauty products education, develop product training materials.
- Adapt training materials to fit the local context and enhance content of existing training support documents as and when required.
- Conduct classroom coaching as well as follow-up and improve individual productivity of beauty advisors.
- Assess training needs and formulate training materials to align with corporate training guidelines, ensure high service quality and enhance sales performance.
- Perform makeup consultation and beauty product demonstrations.
- Evaluate BA performance in term of product knowledge, service standard, massage, and selling techniques.
- Adapt and translate training materials into key selling messages to fit local market and deliver training modules to BA.
- Organize and conduct training seminar. Involve in brand events and promotions.
- Conduct regular store visits to ensure the frontline talent development.
- Evaluate and monitor the effectiveness and efficiency of training programs based on the feedback from internal and external customers.
- Bachelor's degree in administration or any related field.
- 2 years or above working experience in Beauty or Retail Business or Airline Business.
- Hands-on experience in training and development, familiar with the full spectrum of the training process is a must.
- Proficient knowledge and awareness of beauty industry, market and competitive trends.
- Self-starter, able to work independently and as part of a team and must have good time management skills.
- Self-motivated, results oriented, strategic & creative mindset, collaborative leadership.
- Exceptional verbal & written communication, presentation, public speaking, & media skills.
- Excellent planning and organizational skills.
- Good command of spoken and written English.
9 days ago
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Benefits
- Accident Insurance
- Employee discount
- Five-day work week
- Health Insurance
- Learning & Development Opportunities
- Life Insurance
- Performance bonus
- Provident fund
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