Reservation Officer
atSEARCH ENGINE OPTIMIZATION Co., Ltd. (Gother)Gother.com
Gother is a travel platform crafted by Thais for Thais, offering a seamless and inspiring travel planning experience. With strong backing from Beacon VC and Krungthai Ventures, Gother integrates with popular apps like K PLUS, Krungthai Next, and Paotang to make your journey effortless and enjoyable.
About the role
As a Reservation Officer, you will play a key role in ensuring smooth and efficient booking processes for our customers, helping them create unforgettable travel experiences.
Responsibilities
- Handle customer reservations for flights, hotels, car rentals, and tour packages with accuracy and efficiency.
- Provide exceptional customer service by addressing inquiries and resolving booking issues promptly.
- Coordinate with travel partners and suppliers to confirm bookings and ensure availability.
- Maintain accurate records of reservations and transactions in the system.
- Assist in managing cancellations, changes, and special requests from customers.
Qualifications
- 3 years experience in reservations, customer service, or a related field is preferred.
- Ability to work 24/7 is a must
- Ability to work onsite at FYI Building (near MRT Queen sirikit convention center)
Apply your resume at : [email protected]
Experience required
- any or no experience
Career level
- Entry Level
- Middle Level
Only Thai nationals can apply
Job function
- Customer Service
- Administrative
Job type
- Full-time
Company overview
Gother.com Gother is the ultimate travel platform designed by Thais, for Thais. We understand the unique travel passions and lifestyles of Thai travelers and are here to inspire you to explore the world your way. Whether you’re booking flights, hotels, experiences, ca ...
Benefits
- Travel Allowance
- Provident fund
- Flexible working hours
- Health Insurance
- Employee discount
- Performance bonus