T.N. Digital Solutions Co., Ltd.
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Customer Support Analyst
atT.N. Digital Solutions Co., Ltd.Responsibilities
- Be a part of operation team for handing IT Second line support issues for our mobile and tablet banking operation.
- Work closely with Business Analysts, Product Managers and Call Centers to identify and solve problems for our customers by conducting analysis of system data and architecture.
- Assist our business analysts in creating customized business report.
- Report to QA Manager
Qualification
- Bachelor degree in IT or related discipline is preferred
- 1-2 years of experience in technical support and/or operation
- Usable knowledge of SQL
- Knowledge of MongoDB is a plus
- Knowledge or experience in banking IT is a plus
- Strong and proactive team player
- Good communication skills
Experience required
- 1 years
Career level
- Entry Level
Only Thai nationals can apply
Salary
- 30,000 - 50,000 THB
Job function
- IT / Programming
Job type
- Full-time
Age preferred
- From 22 up
Company overview
Size:100-500 employees
Industry:Other
Location:Bangkok
Website:tnds.com
Founded in:2017
TNDS is based in Thailand, specializing in developing mission critical and large-scale banking systems for over 35 years. After all this time, TNDS has been involving in every first move of banking’s major digital transformation by assisting our bank customers transition their technology across all ... Read more
Why join us: We Invest in you We believe that we are one of the companies that invest extensively in human resource development. Our initiative in 2017, TNDS Full-Time Graduation Programme, invited fresh university graduates to take the bold step into the real-world experience at TNDS Bootcamp. At present, our ... Read more
Job location: Sathorn
Head office: 3 อาคารรัจนาการ ถนนสาทรใต้ แขวงยานนาวา เขตสาทร กรุงเทพมหานคร 10120
Benefits
- Provident fund
- Hybrid Working
- English lessons
- Flexible working hours
- Education Allowance
- Health Insurance
- Accident Insurance
- Social Security
- Job training
- Gym membership
- Annual bonus
- Learning & Development Opportunities
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