EXECUTIVE, CABIN CREW - OPERATION

atThai Vietjet Air Joint Stock Co., Ltd.


EXECUTIVE, CABIN CREW - OPERATION

Salary: Negotiable

Location: VietJet Thailand at Suvarnabhumi Airport

Team: Flight Operations Department

Application deadline: 07/10-06/11/2026

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Job Description

Responsibilities:

  • Be able to work in Suvarnabhumi Airport (BKK)
  • Ensure to provide qualified cabin crew with enough knowledge, ability, skills and good attitude to serve customer with sense of responsibility
  • Being responsible for checking, monitoring and supervising the implementation and compliance with standards of service systems, behaviors, attitudes of CC in passenger's service
  • Hold regular talks with CC and observe pre-flight briefing or flight to make sure regulations are applied and service performance is maintained
  • Monitoring the quality of products, Pax feedback/complaint and additional services provided on the flight; promptly feedback to the relevant departments to make adjustments on quality, quantity and specifications of goods.
  • Support Cabin Crew Manual, Cabin Crew Training Manual, Cabin Crew Handbook, Announcement Manual and other relevant documentation revision and new issue
  • May be delegated from Cabin Crew Manager to act of his/her behalf in case of his/ her absence/inability
  • Other assignments from the direct Manager


Qualifications:

  • A minimum of Bachelor Degree in any field
  • TOEIC 700 and above
  • A Minimum of 3 year-flying experience. Managerial level experience is preferably.
  • Previous experience in a customer service based role.
  • Experience of delivering results through large work groups would be an advantage.
  • Have essential soft skills to create and implement standard practices in line with corporate policy, legal and service standards.
  • Strong leadership skill.
  • Understanding of airline legal agreements, training requirements especially CAAT would be preferable.

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Responsibilities:

  • Be able to work in Suvarnabhumi Airport (BKK)
  • Ensure to provide qualified cabin crew with enough knowledge, ability, skills and good attitude to serve customer with sense of responsibility
  • Being responsible for checking, monitoring and supervising the implementation and compliance with standards of service systems, behaviors, attitudes of CC in passenger's service
  • Hold regular talks with CC and observe pre-flight briefing or flight to make sure regulations are applied and service performance is maintained
  • Monitoring the quality of products, Pax feedback/complaint and additional services provided on the flight; promptly feedback to the relevant departments to make adjustments on quality, quantity and specifications of goods.
  • Support Cabin Crew Manual, Cabin Crew Training Manual, Cabin Crew Handbook, Announcement Manual and other relevant documentation revision and new issue
  • May be delegated from Cabin Crew Manager to act of his/her behalf in case of his/ her absence/inability
  • Other assignments from the direct Manager


Qualifications:

  • A minimum of Bachelor Degree in any field
  • TOEIC 700 and above
  • A Minimum of 3 year-flying experience. Managerial level experience is preferably.
  • Previous experience in a customer service based role.
  • Experience of delivering results through large work groups would be an advantage.
  • Have essential soft skills to create and implement standard practices in line with corporate policy, legal and service standards.
  • Strong leadership skill.
  • Understanding of airline legal agreements, training requirements especially CAAT would be preferable.

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Experience required
  • any or no experience
Career level
  • Entry Level
Salary
  • 29,580 - 41,070 THB, Negotiable
Job function
  • Management
  • Customer Service
  • Teaching / Training
Job type
  • Full-time

Company overview

Size:100-500 employees
Industry:Airlines / Aviation
Location:Samut Prakan
Website:www.vietjetair.com
Founded in:2014
Ranking:5/5

Thai Vietjet Air: Your Launchpad for a Thriving Career in Aviation

  • Dynamic Regional Airline: A subsidiary of the renowned Vietnamese Vietjet Air, with a strong presence in Thailand and Vietnam and ambitious plans for expansion across the Asia-Pacific region.
Read more

Why join us:

  • Be Part of a Dynamic and Growing Airline: Experience the excitement of working for a leading low-cost carrier that is expanding rapidly across Southeast Asia, offering ample opportunities for career growth and advancement.
  • Make a Real Impact: Contrib ...
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Head office: 999 หมู่ที่ 1 อาคาร เทียบเครื่องบิน A และ G ชั้นที่ 1 ตำบล หนองปรือ อำเภอ บางพลี จังหวัด สมุทรปราการ 10540
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