The ICT Support Technician at Shrewsbury International School Bangkok City is responsible to the ICT Supervisor who acts as Line Manager. He/she will work closely with the rest of the ICT Support team to provide an excellent service and vital technical support to meet the needs of the Shrewsbury community.

Responsibilities

• To provide comprehensive technical support service to apple devices such as iPads, iMacs, Macbooks and Apple TV’s including administration, installation and updating of all apple software and Apps to all staff and students
• Administrative duties relating to the schools’ IT systems including Google Apps for education, Firefly, Destiny and Overdrive
• Basic Programming knowledge in: Microsoft Access, MySQL, SQL server
• Basic Web Programming knowledge in: ASP, PHP, CMS such as Wordpress
• Set up equipment such as desktop PC’s, laptops, data projectors, printers, interactive whiteboards and other ICT equipment, ensuring that systems are ready for use
• General technician duties as and when required to help maintain the school network and support the smooth operation of the schools’ IT infrastructure