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Region Manager (South)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
South: Surat Thani, Hat Yai
- Operational Leadership: Overhaul daily sorting flows and BPO performance to consistently hit throughput KPIs.
- Workflow Optimization: Modernize SOPs and resolve bottlenecks in semi-automated systems to eliminate stuck parcels.
- People & Resource Planning: Lead, mentor, and align labor requirements for Area Managers and large-scale frontline teams to handle peak surges.
- Cross-Functional Synergy: Partner with First/Last Mile, Linehaul, and HSE to ensure seamless logistics transitions and a safe workplace.
Requirements:
- Education: Bachelor’s degree in Logistics, Supply Chain Management, Industrial Engineering, or a related field.
- Experience: Minimum of 8-10 years in logistics/warehouse operations, with at least 5 years in a leadership role within a Sorting Center, Warehouse fulfillment, or high-volume distribution hub.
- Experience with semi-automated sorting systems. Proficiency in data analysis and Microsoft
- Excel/ Google Sheet.
- Familiarity with Health, Safety, and Environment (HSE) standards and labor regulations.
- Flexibility: Ability to work shift rotations, including night shifts and weekends, to support 24/7 operations.
Experience required
- 5 years
Salary
- Negotiable
Job function
- Distribution / Logistics
- Management
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities

