Shopee (Thailand) Co., Ltd.
Outbound Warehouse Operation Lead - Bangna K.M 23 (SPX Express)
atShopee (Thailand) Co., Ltd.- Oversee and manage the Outbound Sort and Outbound Dispatch processes to ensure efficiency.
- Handle backlog chasing and manage workflows to meet Service Level Agreements (SLAs).
- Work with both internal and external functions to properly handle pushed-out parcels.
- Optimize manpower from the planning team to align with cycle times and hourly volume.
- Continuously improve staff Key Performance Indicators (KPIs) on productivity, accuracy, service level, and stakeholder satisfaction.
- Act as a leader for the operational team, using daily performance reports to monitor and manage staff effectively.
- Coach and advise team members to foster their development and enhance team performance.
- Drive a culture of excellence and maintain high operational standards.
- Report a summary of data, operational concerns, and improvement procedures to management and other relevant parties.
- Demonstrate a history of excellence in team development and performance management.
- Bachelor's degree or higher in Engineering, Logistics Management, Supply Chain Management, or a related field.
- Ability to work night shift as required
- Good communication and stakeholder management skills.
- Analytical ability - logical thinking and optimization.
- Strong working knowledge of Spreadsheets (Excel/Google Sheets).
- Proven working experience in project management
- Multitasking and prioritizing skills.
- Work with fast, timeline and extra long working hours during campaign
- Fast Response
Experience required
- any or no experience
Career level
- Senior Level
Salary
- Negotiable
Job function
- Distribution / Logistics
- Management
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4.5/5
Shopee delivers straightforward, secure and convenient online shopping through a mobile-focused marketplace enabling users to browse, purchase and sell products anytime and anywhere. The platform targets Southeast Asian markets, merging consumer-driven marketplace simplicity with ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Job location: Bang Na
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