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Logistics Vendor Management Executive (Shopee)

atShopee (Thailand) Co., Ltd.
Department Operations
LevelEntry Level
LocationThailand - Bangkok

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.


Job Description:

Job Overview:
As an Account Management, you will be responsible for building and maintaining strong relationships with third-party logistics providers (3PLs) and vendors. This role involves managing contracts, monitoring vendor performance, ensuring adherence to service level agreements (SLAs), and identifying opportunities for continuous improvement. You will play a key role in managing vendor-related risks, driving performance improvements, and supporting the execution of strategic initiatives to optimize the logistics operation.

Requirements:

Key Responsibilities:
  • Vendor Coordination & Communication
Serve as the main contact for vendors to handle daily operations and issue resolution.
Ensure vendors understand and adhere to agreed service levels (SLA) and performance expectations.
  • Performance Monitoring
Track key vendor KPIs (e.g., on-time delivery, success rate) and escalate concerns.
Support issue resolution and drive small-scale improvement initiatives.
  • Basic Contract & Cost Management
Assist in reviewing vendor contracts and ensuring compliance with agreed terms.
Support cost control efforts by identifying small efficiency opportunities.
  • Cross-Team Collaboration
Work with internal teams (e.g., operations, customer service) to ensure vendor alignment.
Share key insights with leadership to support vendor-related decisions.
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Distribution / Logistics
  • Senior Management
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4/5

Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...

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Why join us:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

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Head office: Shopee
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