Shopee (Thailand) Co., Ltd.
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Logistics Project Management Executive (Shopee)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
About the Team:
Job Description:
Performance Monitoring & Reporting
- Track key logistics KPIs (e.g., on-time delivery, order accuracy, cost per order).
- Identify performance gaps and generate reports/dashboards for visibility.
- Automate reporting processes to improve accuracy and efficiency.
Issue Resolution & Process Support
- Investigate and escalate performance issues for corrective action.
- Coordinate with internal teams and 3PLs to resolve logistics challenges.
- Support SOP implementation and process improvements.
3PL Coordination & SLA Compliance
- Ensure 3PL adherence to SLAs and conduct performance reviews.
- Provide data-driven insights for vendor management and contract discussions.
Process Improvement & Project Support
- Identify and assist in implementing small-scale efficiency improvements.
- Support logistics transformation projects (e.g., route optimization, automation).
Requirements:
- Bachelor's degree in Business, Supply Chain Management, Logistics, or a related field.
- Proven experience (3-5 years) in vendor management, logistics, or supply chain roles, preferably within e-commerce or logistics operations.
- Strong data analysis skills with experience using Excel/Google Sheets
- Hands-on experience in logistics operations, transportation, or fulfillment tracking.
- Good stakeholder management and problem-solving skills.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Distribution / Logistics
- Senior Management
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
