Shopee (Thailand) Co., Ltd.
Inbound Payment Sub-Team Lead (Shopee)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
About the Team:
Job Description:
- Review and ensure reports and procedures are met with the organization's objectives, and regulatory requirements including accuracy of reconciliation reports
- To assist in the planning and execution of audits covering financial and operational related areas.
- Provide guidance and solutions for new business strategies covering business impact, financial impact and operational areas.
- Undertaking other assignments from time to time.
- Discussion and finding solutions with other team functions for all related to finance matters.
- Prepare reports and perform analysis upon request
- Review reconcile transactions by comparing and correcting data of financial transactions
- Review payment and supporting documents to ensure the payment amount is accurate
- Work closely with the Customer Service team and other teams to solve customer issues
- Perform UAT testing related to payment and able to give the suggestion
- Participate in many important payment projects to find payment solutions, improve payment systems, and bring new payment features to the Shopee App to increase user's experience and system efficiency
- Create SOP (Standard Operating Procedures) for team members on new payment features and newly introduced / updated work process
- Support and find supporting evidence for credit card chargeback cases and establish a good relationship with acquirer banks
Requirements:
- Bachelor's Degree in Accounting, Finance, Economics and Business Administration
- Detail oriented
- Basic knowledge of Microsoft Excel (E.g., Pivot, Vlookup) and Google Docs.
- Able to work independently and is a good team player
- Good command of written and spoken English
- At least 4+ years’ experience in Accounting, Finance
Skills required
- Finance
- Accounting
- English (Good)
Experience required
- 4 years
Salary
- Negotiable
Job function
- Accounting
- Finance
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
