Cross Border Commercial (CB) is responsible for driving cross-border business performance across key export markets, including China, Korea, and Japan to Thailand.

Within CB, the Local Fulfillment (LFF) model plays a key role in enhancing buyer experience by enabling faster delivery through Thailand-based warehouses. The LFF sub-team supports performance tracking, incentive program management, and cross-functional coordination to drive growth for eligible CB sellers using local fulfillment.

• Performance Tracking, Analysis & Reporting

• Monitor and analyze weekly performance of LFF (Local Fulfillment)

• Conduct data analysis to identify key trends, gaps, and improvement opportunities across sellers and fulfillment types

• Maintain P&L trackers and update related dashboards

• Prepare weekly and monthly reports for internal reviews and cross-functional communication

• Budget Allocation & Program Management

• Support budget planning and allocation tracking for THWH programs

• Coordinate with Finance Ops on budget utilization, P&L variance, and reconciliations

• Track and update incentive program status across markets

• Cross-functional Coordination

• Liaise with CN, KR, and internal stakeholders on program tracking, issue-solving, and performance alignment

• Participate in weekly updates, ad hoc syncs, and regional performance discussions

• Strong analytical and logical thinking skills

• Detail-oriented and comfortable handling performance data

• Proficient in Excel and Google Sheets

• Proactive communicator with good coordination skills across teams

• Able to work independently with strong ownership mindset

• Fluency in English (written & spoken)