Experience:

1 year required

Skills:

Sales

Job type:

Full-time

• Assist customers in identifying their needs and recommend appropriate products or services.
• Provide product demonstrations and explanations to customers.
• Maintain up-to-date knowledge of current sales, promotions, policies, and product information.
• Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
• Ensure the store's visual merchandising is appealing and products are neatly organized.
• Assist with inventory management tasks like unpacking deliveries and checking inventory levels.
• Handle customer inquiries, complaints, and returns in a timely and professional manner.
• Achieve individual sales targets and collaborate with the team to meet store sales goals.
• Maintain a clean and organized work area, including the sales floor and stockroom.
• Participate in store meetings, training, and workshops as required.
• Adhere to company policies and procedures, including loss prevention and security measures.
• Continuously seek opportunities to improve sales techniques and customer service skills.
• Maintain a professional and polished appearance that aligns with the brand's image.
• High school diploma or equivalent.
• Minimum 1 year experience in retail industry.
• Ability to work in shift duty.
• Familiarity with point-of-sale (POS) systems and basic computer skills.
• Strong customer service orientation, with the ability to actively listen to customer needs and provide appropriate solutions.
• Ability to work well in a team environment, cooperating and collaborating with colleagues.
• Proactive, passionate, demonstrated ability to communicate effectively with all levels.
• Strong interpersonal and communication skills.
• Ability to handle multiple tasks while working in a fast-paced and deadline oriented environment.
• Excellent customer service and problem-solving abilities.
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Skills:

Leadership Skill

Job type:

Full-time

• As Assistant Store Manager, you will work collaboratively with your team, and provide guidance and support to nurture loyal and engaging customer relationships in which your leadership skills take center stage.
• CULTURE OF COLLABORATION.
• We firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive in it. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences.
• Overseeing day-to-day operations of the store, ensuring a luxurious and cutting-edge atmosphere.
• Monitoring and analysing sales performance, identifying areas for improvement to drive store performance.
• Managing inventory levels, conducting stock checks.
• Supporting with analysing KPIs and act proactively to implement sales strategies.
• Supporting with recruiting, training, and leading the team to optimise performance.
• WHO YOU ARE.
• You have high aspirations and focus on details that create substantial impact. You enjoy working as a team and you embrace feedback to develop yourself and others. You are curious and thrive in a dynamic environment. Cooperation, respect, and clear communication are important, along with your ambition to learn and grow. If hese qualities speak to you, we would love to have you on our team.
• Customer-centric mindset with the ability to fine-tune the need of the customer and translate that into excellent customer service.
• Self-reliant in knowing how to guide and motivate a team with clear communication and feedback.
• Proficiency in prioritising responsibilities, and delegating tasks while maintaining attention to detail.
• Understanding of sales techniques, product knowledge, and visual merchandising.
• Working in a retail environment within luxury fashion, preferably in a progressive leadership role.
• Good knowledge in analysing retail KPIs and building a strategy plan accordingly.
• Fluent in English, which is a prerequisite for this position (and additional languages based on the market requirements).
• What matters most to us is not whether you master all the listed knowledge and skills. We are dedicated to recognising the potential in each individual. We embrace diversity of people as well as ideas and viewpoints and encourage everyone's individual expression of their own identity.
• We may perform background checks for this position.