Location:

Bangkok, Thailand

Job ID:

R0105720

Date Posted:

Company Name:

HITACHI ASIA (THAILAND) CO., LTD.

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

No

Job Description:

[Mandatory] Responsible for technical support operation, passing sufficient level of

engineering advice to related sales team members and to our customers for the items

described as per below group [A]. (e.g. Advice on how to use our products, Selecting what

models and rated capacity units are sufficient for customers usage by checking their single

line diagrams, etc.)

 [Mandatory] Responsible for coverage works of warranty operation and aftercare of field

trouble requests which shall be reported from our end-users & distribution partners for the

products which described as below Groups. (e.g. Check and make 1st judgement on customer

warranty contacts, Prepare reporting documents and request factory side for its coverups,

Provide quote on repair service, Cooperate with our factory engineers to determine root

cause and support customers for preventing same troubles in future, etc.)

 [Preferable] Hold sufficient level of mechanical understanding and enable to check, judge,

and make appropriate advice to our customer and business partners questions, for the

products described as per below Group B. (e.g. Advice of how to use our products, Advising

wire connections and star-delta starting operations, Collect information with our factory QA

team whenever any issue occur on customer side, etc.)

[Group A]

(1) Electrical Switch Brakers

(2) Magnetic Contactors

(3) Thermal Overload Protection Relays

(4) Earth Leakage Detection Relays

(5) Air Circuit Brakers

[Group B]

(1) Low voltage Three-phase Induction Motors (Three phase motors, 200V & 400V)

(2) Single-phase Induction Motors (Single phase motors)

(3) Gear Attached Induction Motors (Gear motors)