Duties and Responsibilities:

• Make quotations and reconfirm bookings for oversea, local agents and direct customers
• Handle telephone, e-mail correspondence
• Follow up on day to day reservation tasks.
• General support in reservation department and department concern
• Support the Manager from what being assigned
• Willingness to solve customer problems and follow up after-sales service
• Assist and serves customers with a sense of responsibility for their utmost satisfaction
• Any additional duties that is necessary due to evolving needs of the business.
• Working closely with internal departments and external partners to achieve the right outcome for Customers

Qualification:

• Bachelor degree in Tourism or related field is a plus
• Welcome new graduated
• Preference will be given to candidates with previous experience in Travel Company and Operations Task
• Good command of spoken, read and written English. 
• Pro-active thinker in reservation/ operational/ sales matters.
• Experience to communicate and understand cultures of all national
• Having and Good customer service skill.
• Skilled in coordination and negotiation
• Ability to sell product
• Very detail oriented and service minded
• Excellent skills in Microsoft Office: Word, Power Point, Excel, Outlook and Internet