Experience:

No experience required

Job type:

Full-time

• Coordinating with Internal stakeholders related to the project to ensure all the task assignments are handled efficiently to be able to update the project progress to customer.
• Handling the administrative tasks according to customer request.
• Coordinate project management activities, resources, equipment and information between customer and Internal stakeholders, Cloud, Data Center Project Manager.
• Liaise with clients to identify and define requirements, scope and objectives.
• Act as the point of contact and communicate project status to all participants.
• Developing and maintaining filing systems to maintain project status records, prepare reports on weekly and monthly basis.
• Participate meeting with customer and internal team to provide updates on pending task and project status.
• Ad hoc responsibility: Perform additional duties as assigned to support the successful completion of projects.
• Any related task as assigned..
• A bachelor's degree in business administration or a relevant field.
• Proven experience in administrative positions; experience as a Project coordinate or Sales coordinator will be considered a plus;
• Good Computer skill (MS Office; Word, Excel (Pivot / V-lookup) and etc.)
• Excellent verbal and written communication skill.
• Proficient in English will be considered a plus;
• Strong client-facing and teamwork skills.
• Solid organizational skills, including multitasking and time-management.
• Good administrative, detail-oriented, and problem-solving skills.
• Current knowledge of industry trends and regulations.
• Office Time: จันทร์-ศุกร์ เวลา 08:30-17:30 วันหยุดตามปฏิทินบริษัท
• Working Location: อาคารเซ็นทรัลสีลม.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Call management
• Receiving all calls from customer within agreed repose time and log call in Help desk system
• Provide solutions to customers via phone
• Analysis and solve the failure for HW, SW, application, Operation and Dispatch call to appropriate service partner
• Problem management
• Provide remote diagnostic to customer system
• Monitor progress of calls
• Escalate call which exceed the Service Level Agreement criteria
• Reporting
• Prepare call log data for manage service report
• Maintenance of call log data
• Manage and document end user manual
• On-site service
• Provide engineering on-site service according to SLA.
• Maintain inventory of IT hardware and software
• IMACD (Install, Move, Add, Change, Delete)
• Others as assigned by Project Manager/Helpdesk Supervisor.
• Male or female, 25-35 years of age
• Bachelor Degree in Computer Engineering or any related fields
• 3-5 year in service and support of Computer equipment, Network system, Infrastructure, IT Service management
• Knowledge in Windows Operating System,Microsoft Office, O365,Share point
• Ability to work flexible
• Good command of English would be advantage
• Service-mind and interpersonal skill is a must - Contract 1 Year.

Experience:

No experience required

Skills:

Content Creator, Art Direction, Marketing Strategy, English

Job type:

Internship

• 3 months duration ( Start within this month. ).
• Real life creating content experience.
• Work with Marketing Team, Video Editor, and Influencer for end to end creating content and campaign that align with brand and service strategies on Digital.
• Platforms in every types of communication (eg video, Facebook content).
• Present your responsible task to any decision makers for convincing them buy your idea with data-driven reason to belief.
• Keep up to date working tools & framework, consumer insight in your responsible business and able to leverage with your team.
• Follow up and evaluate your own work in order to top and improve to make work more efficient.
• University graduate or in the final year of studies.
• Good command of English both speaking and writing.
• Preferred: video editing is a plus.

Experience:

No experience required

Skills:

Business Statistics / Analysis, Market Research, English

Job type:

Internship

• Collaborate with sales, marketing & design teams to develop and implement amazing new features.
• Manage complex, cross-functional projects across multiple teams.
• Gather insights from user studies, market research, and face to face conversations with our great partners.
• Be the voice of enterprise users within WorkVenture.
• Define, track and prioritize requirements for new growth opportunities.
• BS or MS in Business, Economics, Psychology, Marketing and any related Humanities degree.
• Strong ability to analyze, interpret and present data.
• Interest in learning about product & project management.
• Willingness to work in a fast-growing and multi-cultural organisation.

Experience:

No experience required

Skills:

Digital Marketing, Google Ads, Google Adsense, Social Media Management, English

Job type:

Internship

• Be part of our E-Commerce Team. Explore real on-the-job training & expected with real deliverables.
• Unleash yourself with 2-3-month project based learning.
• Get coaching & mentoring from real experts and able to work closely with other commercial teams.
• Explore WorkVenture culture and our ways of working, culture, and life in WorkVenture.
• Essential duties and responsibilities:
• In this role you will be able to support project management of new key initiatives in areas of operational revenue opportunities and team efficiencies. Experience Real Project with Real Brand & Product. Excel your skills in.
• Communication.
• Leading digital always on monthly content for a WorkVenture Brand to drive engagement and acquire 1st party data.
• Project management.
• Develop brand campaigns and lead full implementation.
• Marketing operation for mega campaigns.
• Improve E-Commerce fundamental knowledge.
• Job location:
• Thonglor / BTS Thonglor.
• Undergraduate or Graduate in Marketing, Management or Business related studies.
• Able to commit with WorkVenture and our assigned project throughout the entire Internship Program (at least 3 months).
• Core competencies required for this role:
• Analytical & Strategic thinking.
• Communication & presentation.
• Can-do attitude, Growth mindset.
• Be able to work independently with high commitment.
• High English literacy.

Experience:

1 year required

Skills:

Finance

Job type:

Full-time

• วิเคราะห์และให้คำแนะนำการวางแผนด้านการเงินให้มั่นคงและมั่งคั่ง
• ดูแลและบริการลูกค้าทุกระดับประทับใจ
• ทำงานเป็นทีมได้ รวมพลังร่วมด้วยช่วยกัน
• ชอบเรียนรู้สิ่งต่างๆและอยากพัฒนาตนเองอยู่เสมอ
• สามารถทำความรู้จักกับคนอื่นได้สบายๆ
• มีความสนใจและชอบวางแผนเรื่องการเงินและการลงทุน
• (มีพี่คอยสอนงานและอบรมให้ก่อนเริ่มทำงาน).
• มีประสบการณ์อย่างน้อย 1 ปี **
• ยินดีรับนักศึกษาจบใหม่ (เคยทำงานระหว่างเรียน) **.
• Hybrid Work Place & Flexible Working Hours.

Experience:

No experience required

Skills:

Fast Learner, Problem Solving, Service-Minded, Work Well Under Pressure, Punctual, English, Thai

Job type:

Full-time

• Research & Analysis - Conduct in-depth research across industries and markets to understand client needs and identify potential solutions.
• Expert Sourcing - Leverage Arches' vast network and diverse platforms to identify the most relevant experts for each project.
• Expert Engagement & Assessment - Engage directly with experts, screen their qualifications, and build comprehensive assessments to ensure perfect client-expert matches.
• Expert Delivery - Facilitate insightful interactions between clients and experts, ensuring a smooth and productive interview experience.
• You'll be successful if you have:
• 1-3 years of experience in executive research, headhunting, or a related field.
• Advanced English language skills with the ability to communicate effectively with diverse clients and experts.
• A growth mindset, demonstrating a continuous desire to learn and improve your skills.
• Strategic prioritization skills, allowing you to manage multiple projects and deadlines effectively.
• Meticulous attention to detail, ensuring all deliverables are professional and of the highest quality for our professional service clients.
• The ability to work independently and take ownership of your projects, demonstrating strong autonomy and accountability.
• Critical thinking skills, including problem-solving, business analysis, and research expertise.
• Also, we require:
• Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• Language Proficiency - Exceptional command of Thai or Indonesian, coupled with a high level of English proficiency.
• We offer:
• Salary & Allowances.
• Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
• Monthly performance bonuses (up to $1000 per month).
• 13th month salary (or yearly bonus).
• Paid Leave - 12 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self-learning budget - Up to $1000 per year.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
• Flexible work arrangements.
• At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..

Experience:

3 years required

Skills:

Good Communication Skills, Leadership Skill, Analytical Thinking, Service-Minded, Business Development, English, Thai

Job type:

Full-time

• Partner with Sales and Relationship Management teams to understand client needs within the consulting and investment landscape.
• Facilitate expert interviews tailored to client objectives in market entry, product launches, M&A, etc.
• Delivering Expert Matching Solutions.
• Drive seamless expert matching for consulting and investment firm clients, ensuring Arches delivers exceptional service at every stage.
• Handle all client request aspects, from project scope adjustments and expert scheduling to follow-ups and new project intake.
• Stay informed and adhere to any bespoke compliance protocols our clients require, fostering a trusted and secure environment for all.
• Proactively collaborate with colleagues across time zones to ensure smooth handoffs for critical client requests.
• Team Management.
• Embrace a role where leadership meets action, driving projects to new heights and shaping a culture of success.
• Lead & Motivate - Spearhead project teams with infectious motivation, guiding them to exceed their goals.
• Connect & Grow - Engage in daily catch-ups and monthly deep dives with team members, fostering growth and cohesion.
• Guide & Improve - Provide timely, constructive feedback, nurturing team development and excellence.
• WHAT MAKES YOU A GOOD FIT.
• Education - Bachelor's or Master's degree in Business, Economics, or a related field, demonstrating a solid foundation in business principles.
• Language Proficiency - Exceptional command of Thai, coupled with a high level of English proficiency.
• Advanced Professional Communication - Skilled at condensing complex information into clear emails while maintaining impeccable customer service, even under pressure. This ensures seamless project transitions through effective communication across all levels (consultants, experts, clients, and internal teams).
• Professional Expertise - Experience managing client relationships within consulting firms or expert network industry.
• Result Orientation - KPI-driven and data-driven approach fueled by a hunger for growth and a relentless sense of urgency.
• Growth Mindset - Highly adaptable and a continuous learner with a curious and open mind.
• Attention to detail - Strong ability to manage complex communication threads and schedules between clients and experts.
• Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• WHAT WE OFFER.
• At Arches, we believe in clear communication about your benefits, actively improving with your feedback, and providing accessible HR support.
• Here Are Some Of What To Expect:
• Salary & Allowances.
• Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
• Quarterly performance bonuses.
• 13th month salary.
• Paid Leave - 14 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self-learning budget - Up to $1500 per year.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
• Flexible work arrangements.
• At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..
• Arches bridges the gap between Asian experts and global clients by connecting leading firms - strategy consultancies, private equity, and hedge funds - with industry specialists for tasks like due diligence and market research. We leverage this network to deliver critical insights for due diligence, market research, and other strategic needs. Our diverse team is based in Tokyo, Shanghai, and Ho Chi Minh City.
• Despite a tough fundraising year in 2023, Arches secured $6 million in funding, backed by VCs, corporate giants (SMBC), and angel investors like Bain Cap Japan's MD..
• INDUSTRY OVERVIEW.
• Expert Network Services (ENS) is an industry that offers Clients access to insights from various fields through a network of Experts. Its market was valued at USD 2.28 billion in 2023 and is expected to grow to USD 6.12 billion by 2028.
• Arches, a leading Asian knowledge-sharing service, boasts 250+ partners, 80,000+ experts, and 10,000+ interviews. We're doubling our team in 2024 for a global reach!..

Experience:

2 years required

Skills:

Microsoft Office, Microsoft Exchange, Security Design, VMware, Windows Server, English

Job type:

Full-time

• Install Configure and Upgrade Operating Systems (Windows, Linux) and common standard application software.
• Basic troubleshoots computer system, including hardware, software and network.
• Receive and Response to customer issue or change request.
• Perform change configuration of system and network equipment follow by procedure and manual.
• Escalation to higher level when requires.
• Logging, follow up and tracking the details of Customer Requests and problems as cases.
• Provide technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Provide reports to customers upon requests.
• Maintain and/or Update customer information in the customer database.
• Male/Female, age not over 30.
• Bachelor degree in Telecommunication Engineering, Computer Science, Computer Engineering, or IT related fields.
• 2-5 years experience in direct IT/Network/Engineering Technical support.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Good command of English.
• Excellent communication skill.
• Good Troubleshooting skills.
• Experience with Remote Applications and Tools such as VNC, PC anywhere, Windows Remote Desktop,VPN, Telnet, SSH will be benefit.
• Customer Service mind.
• Able to work under pressure and time constrain.
• Basic knowledge of.
• Computer/Server Hardware,.
• Windows operating system,.
• MS Office.
• Microsoft Exchange and Outlook.
• TCP/IP, Networking.
• Network Security and VPN.
• Anti-virus software.
• Experience with below products would be benefit:
• Cisco router and switch (CCNA, CCNP).
• Microsoft Certificate (MTA, MCSA, MCSE).
• VMware Certificate.
• Public Cloud Certificate such as Azure/ AWS.
• Work Place: Interlink(Nation) Tower Bangna.
• Work Hours: Shift Work (วันหยุดไม่แน่นอน หัวหน้างานจะจัดตารางทำงานให้).

Experience:

No experience required

Job type:

Full-time

• ให้คำแนะนำและสนับสนุนในการจัดการปัญหาที่ซับซ้อนและ/หรืองานประสานงาน.
• สนับสนุนทีมเพื่อให้ทีมงานโครงการโดยรวมอยู่ภายใต้การควบคุมและระบุความเสี่ยงและจุดอ่อนของโครงการอย่างทันท่วงทีเพื่อแก้ไขให้ทันเวลา.
• ติดตามและทบทวนความคืบหน้าของแต่ละแผนกอย่างต่อเนื่องเพื่อให้มั่นใจว่าบรรลุผลสำเร็จตามแผน.
• รักษาแผนโครงการทั้งหมดและรับรองการปฏิบัติตามกรอบเวลาและทำงานร่วมกับผู้มีส่วนได้ส่วนเสียสำหรับกระบวนการดำเนินการทั้งหมด.
• ประสานงาน/อำนวยความสะดวกในการพัฒนาและการดำเนินกลยุทธ์และแผนโครงการของบริษัท.
• อัพเดทความคืบหน้าปัญหาการเชื่อมต่อลิงค์ AIS Enterprise Data Services (EDS) และให้คำปรึกษาด้านเครือข่ายแก่ลูกค้า EDS.
• ประสานงานกับทีมงานที่เกี่ยวข้องเพื่อตรวจสอบ ติดตาม และแก้ไขปัญหา.
• งานอื่นๆ ตามที่ผู้จัดการโครงการมอบหมาย.
• เพศชายเท่านั้น มีประสบการณ์ด้าน Project management.
• วุฒิปริญญาตรีสาขาวิศวกรรมโทรคมนาคม หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานด้าน network engineer, Fiber optic หรือในด้านโทรคมอย่างน้อย 1-2ปี.
• มีความรู้อุปกรณ์ภายในสถานีฐาน(Base) ความรู้เบื้องต้นเกี่ยวกับ Wan,Lan,ตรวจสอบการ Configuration ด้านเทคนิคต่างๆ.
• ติดตามความคืบหน้า การ configuration parameter VLAN/Port/Unit/Circuit into Online project ในระบบฐานข้อมูล.
• ดูแลและแก้ไขปัญหา ระบบ ping test link กับทางลูกค้าและทีม maintenance รวมถึง (LAN/WAN IP).
• มีความสามารถในการทำ Report ใช้ excel ได้.