Helpdesk Support (Saraburi)
atCarenet International Co., Ltd. (Assigned To ZTE Thailand Co., Ltd.)Period 01 Mar 2026-31 Dec 2026
Position: Helpdesk Support
Project: Bridgestone หนองแค สระบุรี 1 ตำแหน่ง
Salary: 20K-22K (ไม่มี OT)
Bonus: ทำจ่ายเดือนสุดท้าย เมื่อทำงานได้ตามมาตรฐาน และครบสัญญา
Benefit: SSO+Group Health Insurance
เวลาทำงาน
จันทร์ - ศุกร์ 08.00-17.00น.
Job Description:
- Logging Ticket process request and problem of ICT issue on Ticket system.
- Forward Ticket to the related Team.
- Reminder of the ticket resolution SLA and pending Ticket.
- Install, Update, and Uninstall Software.
- Setup Computer and Peripheral devices.
- Active Directory Administers. (Join, Group, Account, File share permission)
- Microsoft Office, Office 365 troubleshooting.
- Computer and Peripheral, OS, and Software troubleshooting.
- Virus scan and clean. (Base on customer's tools)
- Optimize PC. (Base on customer's tools)
- Backup Client. (Base on customer's tools)
- Migrate personal profile data.
- Coordinate with relevant parties to resolve the end-user problem.
- Logging and follow up tickets.
- Other task as assigned.
Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, and related fields.
- Male Age 23-30 years.
- Be familiar with Ticket process, Internet, Network, and Computer troubleshooting.
- Good customer service mind and customer relationship creation.
- At least 1-year experience in IT Support function or related.
Experience required
- any or no experience
Career level
- Middle Level
Salary
- Negotiable
Job function
- Customer Service
Job type
- Full-time
Company overview
Carenet International is a Bangkok based recruitment and human resource services company specializing in IT and telecommunications talent. The company matches candidates to opportunities across all levels and functions within the technology and telecom sectors in Thailand. ...
Why join us: Carenet International offers a role at a specialist HR firm focused on Thailand's technology and telecom industry.
Read more
