Manager, International Freight Services

atAPL Logistics Svcs (Thailand) Co., Ltd.
  • Oversee day-to-day operations of the department and ensure coherence and
  • continuity
  • Close coordination with carriers, customers, shippers/consignees and suppliers to plan the most appropriate freight solutions
  • Carrier, freight contract and procurement management (ensure pricing competitiveness)
  • Liaise, coordinate and negotiate terms of carriage with carriers, shippers and consignees
  • Own, monitor and manage the unit's financials and profitability. Review pricing strategies and conduct profit margin analysis to maintain competitiveness;
  • Support commercial pursuits with competitive pricing and innovative solutions
  • Lead implementation and onboarding of new freight customers
  • Resolve service issues promptly; conduct root-cause analysis and develop corrective action plans. Escalate more complex cases to SQ team for guidance and alignment
  • Review processes and develop continuous improvement strategies to drive efficiencies and customer satisfaction
  • Liaise and coordinate with other internal stakeholders to ensure that the end-to-end freight process is seamless
  • Prepare accurate weekly performance reports for senior management
  • Coordinate with regional freight product teams to implement new freight products and solutions in Thailand
  • Manage the department's budget and lead the IFS team to achieve financial targets, KPIs and customer satisfaction levels
  • Manage team members; recruit, train, manage performance.
  • At least 10 years of proven experience in the international freight logistics environment
  • Extensive experiences in servicing freight customers and highly capable to provide alternative solutions for customers related to international freight
  • Strong relationship and network with local offices of major carriers and local forwarders
  • In depth knowledge of international freight documentation procedures and flows.
  • Good knowledge of trade compliance requirements, IMO/DG regulations and other local regulatory requirements
  • Ability to work independently and able to supervise and track multiple processes
  • Computer-savvy with a working knowledge of freight and logistics platform. Familiarity with CargoWise is an advantage
  • Strong stakeholders (both internal and external) management skills.
  • Good English skills (spoken and written) and interpersonal skills
  • High analytical skill to keep track of vendors contract, freight profitability and productivity
  • High ability to handle unexpected issues pertaining to customers, vendors, and related part of logistics chain.
  • Monitor and manage KPIs
  • Lead, supervise, coach and train staff
Experience required
  • any or no experience
Career level
  • Senior Level
Salary
  • Negotiable
Job function
  • Management
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Logistics / Freight Fowarding
Location:Bangkok
Website:www.apllogistics.com
Founded in:1999

APL Logistics designs and operates global supply chains that deliver products to everywhere you need them. Our innovative end-to-end solutions use data connectivity for greater visibility and control. APL Logistics provides the resources necessary to support your supply chain. Services include sh ...

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Why join us:

We believe in acknowledging exceptional achievements and efforts with commensurate rewards. At the heart of our total rewards approach lies the commitment to nurturing a culture of excellence, where employees are empowered, engaged, and recognized for their role in driving our organization's succ ...

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Head office: 3195/10 Vibulthani Tower I, 5th Floor, Rama IV Road, Klongton, Klongtoey, Bangkok 10110
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