Experience:

5 years required

Skills:

Mechanical Engineering, Customer Relationship Management (CRM), English

Job type:

Full-time

• Drive revenue growth by managing strategic accounts and developing new business opportunities across Thailand.
• Manage and grow relationships with distributors, channel partners, and end customers to maximize market coverage and sales performance.
• Conduct product demonstrations, participate in trade shows and customer events, and provide technical consultation throughout the sales cycle.
• Maintain accurate opportunity management, forecasting, and follow-up activities through CRM, while coordinating closely with internal teams on quotations and customer requirements.
• Build long-term customer relationships, identify expansion opportunities across the full FARO Creaform portfolio, and protect profitability through value-based selling.
• Degree in Mechanical Engineering or a related technical discipline, with the ability to understand and communicate complex technical solutions.
• 1 to 5 years of sales experience in a manufacturing, industrial, or technology-driven environment, preferably involving capital equipment or technical solutions.
• Strong customer-facing and consultative selling skills, with the ability to identify customer needs, develop opportunities, and build long-term business relationships.
• Self-motivated and results-oriented mindset, with strong planning, CRM management, forecasting, and opportunity management capabilities.
• Fluent communication skills in both the local language and English, with the ability to present technical and commercial information effectively. A valid passport and willingness to travel are required.
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.

Skills:

Leadership Skill, Teamwork, ISO 9001

Job type:

Full-time

• Basic Program Management skills (meeting management, action tracking, effective communication).
• Support activities in Product Development and Life Cycle processes including design controls, quality planning, risk assessments/analysis / management, quality reviews, approval of test methods, processes and product quality verifications.
• Support activities such as DFMEA/PFMEA reviews, process control plans, design for manufacturing reviews, part trials, first article submissions and more.
• Ensure (NPI) New Product Introductions meet quality requirements through phase gate reviews.
• Establish a higher level of Product Quality Systems in the organization to improve and maintain the QA System throughout the product lifecycle.
• Lead corrective actions and continuous improvement activities within the supply base using Statistical Process Control tools, Value Stream Mapping, Lean/Six Sigma approaches to drive cost-out and realize capability improvements.
• Support and Lead FARO CREAFORM manufacturing site for trial builds into production from quality perspective. Address manufacturing readiness and drive issue resolution.
• Audit FARO CREAFORM and FARO CREAFORM manufacturer processes as necessary to assure effective manufacturing controls are maintained and meet Faro CREAFORM requirements.
• GD&T knowledge or experience preferred.
• Define and specify the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products.
• Collaborates to address the Voice of the Customer feedback and formalize it to the respective functional teams for resolution.
• Understanding of Customer returns and Service Management environment.
• Bachelor's Degree in an Engineering discipline. (MS Degree preferred).
• Minimum 5+ years' experience in Product Quality or Quality Engineering role.
• Experience in a manufacturing environment compliant with ISO 9001 and/or ISO 17025.
• Must be a self-driven individual who will thrive in a highly dynamic team environment.
• Effective interpersonal skills and strong communication skills. Must be able to develop and sustain relationships with key partners, internal and external customers.
• Experience with lean manufacturing, 5S, SPC and/or Six Sigma is desirable.
• Data-driven decision maker. Ability to analyze data trends and make recommendations based on the data.
• Ability to drive, lead, and coordinate robust corrective and preventive actions focusing on Zero defect culture.
• Ability to develop and work with proactive tools (DFX, DFMEA, Control Plans, etc.) to assure development programs address risks to production.
• Experience & Flexibility dealing with global supply chain preferred.
• Experience with Customer Interference preferred but not required.
• Experience/Background on Supplier Quality role (Mechanical, Optics, Plastics, etc) is a plus.
• Certified Auditor or Quality Professional (CQA/CQP) is a plus.
• Proficient to communicate verbally and written in English and Thai languages is required.
• May be required to travel if necessary.
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
• In general, a permanent employment contract.
• Flexible working hours.
• Training.
• Insurance.
• Other employee events and services.
• At FARO CREAFORM, we are committed to encouraging different perspectives and ideas that foster innovation. We believe that we are strongest with a diverse team of employees. We want every FARO CREAFORM employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.
• Join us. Become part of a dynamic organization that values quality, leadership, teamwork, honesty and openness as a way of life in conducting our business.