Experience:

2 years required

Skills:

Accounting, English

Job type:

Full-time

• Managing company facilities and maintaining a safe environment.
• Assisting in handling office supplies and exploring new suppliers.
• Helping with organizing team activities and events.
• Report about all operations to CEO.
• Bachelor's degree in Accounting, Finance, or related field.
• 1-3 years of experience in accounting or finance.
• Strong knowledge of accounting principles and AP/AR processes.
• Proficiency in Excel and accounting software.
• Attention to detail and organizational skills.
• Strong communication skills, good command of English is preferred.
• Proactive problem-solver with analytical mindset.

Skills:

Data Analysis, Compliance, English

Job type:

Full-time

• Implement quality management strategies to enhance service standards across various LoBs and countries.
• Monitor customer satisfaction (VoC/NPS) and lead improvement initiatives to elevate the customer experience.
• Conduct quality audits and work with teams to resolve issues, ensuring transaction quality.
• Manage complaints handling and ensure timely resolution to maintain service excellence.
• Track leakage management, implement controls, and drive corrective actions for continual improvement.
• Develop training programs to improve understanding of quality standards and customer experience.
• Establish and lead quality committees to monitor key performance indicators (KPIs) across regions.
• Drive continuous improvement through data analysis and process optimization.
• Ensure compliance with local regulations and industry best practices.
• Foster a high-performance culture, leading a team to deliver excellence in customer experience and service quality.
• What You Bring10+ years of experience in insurance, assistance, or banking operations, focusing on customer experience and service excellence.
• Strong background in quality management, process improvement, and transaction quality.
• Experience working with regional teams and cross-functional collaboration to enhance customer satisfaction.
• Ability to manage customer experience, complaints, and risk assessment across multiple LoBs and countries.
• Fluent in English and Thai; additional languages are a plus.
• Strong communication, leadership, and stakeholder management skills.
• Ability to multitask and work remotely in an international environment.
• Six Sigma certification or experience with Six Sigma methodologies is considered a valuable asset.
• Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
• We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
• 68816 | Operations | Professional | [[custPositionClusterCSB]] | Allianz Partners | Full-Time | Permanent

Skills:

Project Management

Job type:

Full-time

• Drive operational plans to implement transformative and luxurious customer experience strategies, in line with standards.
• Work closely with engagement teams (Group 1 and 2, including loyalty programs, marketing, and tenant relations) to ensure smooth implementation and a consistent customer journey.
• Collaborate with BU leaders (e.g., mall management, marketing department, tenant operations team) to align goals and ensure a holistic customer experience across the Si ...
• Monitor and adjust initiatives to meet relevant KPIs, such as customer satisfaction (CSAT) rates, customer loyalty, and conversion rates within Siampiwat properties.
• Lead issue resolution and process improvement to optimize the customer journey and ensure world-class service.
• Master s or Bachelor s degree in Business Administration, Marketing, Customer Experience Management, Data Analytics, Economics, or other related fields.
• 5-8 years of experience in project management or CX execution, preferably within the luxury retail, hospitality, or premium service industries.
• Strong experience in customer segmentation, journey mapping, loyalty strategy design, and commercial insights development.
• Hands-on experience with project management, PM processes, and strategic planning to drive departmental and organizational objectives to successful completion.

Skills:

Excel

Job type:

Full-time

• คิด วิเคราะห์ นำเสนอ และดำเนินการปรับปรุงการทำงานโดยการนำระบบ เทคโนโลยี หรือกระบวนการทำงานแบบ Automate มาใช้งาน.
• บริหาร ดูแล และจัดการระบบ Contact center เพื่อจัดการให้ระบบใช้งานได้อย่างมีประสิทธิภาพ และสอดคล้องกับการทำงานของธุรกิจ (Automatic call distributor (ACD), Computer Telephony Integration (CTI), การจัดการข้อมูลลูกค้า (Customer Profile), การบริหารจัดการ Skill, การโอนสายแบบ Exclusive Call /Hunting Call บนระบบ, Category Management, etc.).
• สนับสนุน ตรวจสอบ ดูแล แนะนำ และซ่อมบำรุงเบื้องต้น เพื่อให้ระบบ และอุปกรณ์ต่างๆอยู่ใน ...
• จัดทำ และวิเคราะห์ข้อมูล Customer Satisfaction ของลูกค้า และนำมาเพื่อการปรับปรุง แก้ไขการบริการของพนักงาน.
• ประสานงานกับหน่วยงานที่เกี่ยวข้อง (ICT, SBP, Vendor, etc.) และร่วมแก้ไขปัญหาการใช้งาน และประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อให้ธุรกิจสามารถดำเนินการได้อย่างต่อเนื่องและมีประสิทธิภาพ.
• แนะนำวิธีใช้เครื่องมือในการวิเคราะห์ เพื่อให้ทีมงานสามารถใช้งานได้อย่างมีประสิทธิภาพและ เป็นมาตรฐานของระบบ เช่น รายงานยอดขาย, Order Status, ข้อมูล Inbound-Outbound, Excel file Data.
• บริหาร ดูแล และจัดการระบบ Knowledge Management ให้มีความถูกต้อง และเหมาะสมต่อการใช้งาน.
• การสนับสนุนข้อมูลเพื่อนำไปวิเคราะห์ Productivity ของหน่วยงาน และการสนับสนุนงานพัฒนาบุคลากรภายใน.
• อื่น ๆ ตามที่ได้รับมอบหมาย.

Skills:

Compliance, Legal, Project Management

Job type:

Full-time

• Collaborate with project managers to develop and maintain project timelines, budgets, and resource plans.
• Coordinate project activities and facilitate communication to ensure team alignment and goal clarity.
• Maintain comprehensive project documentation, including plans, reports, meeting notes, and updates.
• Act as a liaison between internal teams, contractors, and other external stakeholders.
• Organize and participate in project meetings, providing regular updates and addressing issues as needed.
• Assist with regulatory permitting processes and ensure compliance with environmental and legal requirements.
• Monitor project progress against schedule and budget, identifying risks and reporting on key milestones.
• Support the development and tracking of performance metrics to evaluate project outcomes.
• Coordinate commissioning activities and assist in the transition from project completion to operations.
• Work with operations teams to ensure a smooth handover and proper system functionality during early operations.
• Job QualificationsMinimum of 5 years of experience in project coordination or management, preferably in the renewable energy or waste management sectors.
• Familiarity with waste-to-energy technologies and processes is an advantage.
• Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, capable of working with diverse stakeholders.
• Proficiency in project management software (e.g., MS Project) and Microsoft Office.
• Analytical mindset with attention to detail and problem-solving abilities.
• Willingness to travel to project sites as required.
• Knowledge of health, safety, and environmental regulations related to waste management and energy production is a plus.

Skills:

Compliance

Job type:

Full-time

• Lead and manage operations development team, allocate workload, and coordinate development projects to ensure timely delivery and quality outcomes.
• Lead development and implementation of operational procedures, workflows, process flows, system requirements, and UAT execution in collaboration with IT, Product, and Compliance teams to enhance operational efficiency.
• Call Center Oversight & Coordination: Oversee outsourced Call Center operations to ensure consistent service quality standards and customer satisfaction levels through ...
• Manage other outsourced vendors under Operations department oversight, including performance monitoring, compliance with operational standards, contract management, performance evaluations, and coordination with internal teams for seamless integration.
• Lead vendor process improvement initiatives, develop system integration requirements, and coordinate with vendors to enhance operational efficiency and service delivery capabilities.
• Lead comprehensive data gathering and analysis initiatives across all operations teams as assigned by senior management, coordinate with specialist team members to collect operational data, analyze performance metrics, and prepare regular and ad-hoc reports (daily, weekly, monthly) for senior management to support internal control monitoring and decision-making.
• Lead analysis of operational data to support process development and system improvement initiatives, including identification of manual processes that can be automated in the future.
• What we're looking for.
• Bachelor's degree in Business Administration, Management, Engineering, Computer Science, Information Technology, or related field.
• Minimum 7 years of experience in operations management, business process development, system development, workflow design, or system requirements analysis.
• Experience in vendor management and service level agreement monitoring is preferred.
• Strong leadership and project management skills with ability to manage multiple development initiatives and vendor relationships simultaneously.
• Analytical and problem-solving skills with ability to identify operational inefficiencies and develop practical solutions.
• Solid technical foundation in system integration and process automation tools essential for operational development.
• Detail-oriented approach with strong attention to quality assurance and continuous improvement methodologies.
• Language and Communication:.
• Fluent in Thai and English (both written and spoken).
• Excellent communication and negotiation skills for vendor management and internal coordination.
• Strong leadership and team management abilities with proven ability to coordinate cross-functional projects.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Access to company discounts and exclusive employee perks.
• If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!.

Job type:

Full-time

• Shift 1 >> 08:00 a.m. - 17:00 p.m.
• Shift 2 >> 13:00 p.m. - 22:00 p.m.
• Bachelor's degree in Liberal Arts, Humanities or related field.
• At least 1-2 years of experience in service business such as hotel or shopping mall industry.
• Proficient in using MS Office program.

Experience:

2 years required

Skills:

Assurance, GMP, English

Job type:

Full-time

• Support and maintain Approve Source list of Raw material and Packaging material, Outsource list and consumable material list.
• Support quality audit plan/program for all concerned Raw material suppliers, manufacturers of API, Printed Packaging Material, Primary packaging, 3 rd party WH, Outsourcing service related to quality.
• Follow up and close all actions from the audit.
• Develop and follow up to complete Qualification Package/agreement of any relevant material as per specified in procedure.
• Follow up investigation, CAPA of any issues during using material in day-to-day manufacturing.
• Recommend suspension of supply based on failure in Supplier Quality Management.
• Propose quality improvement and monitor implementation.
• Development and maintenance of the ongoing supplier assessment and re-approval programmed based on risk.
• The experience we're looking for.
• Minimum 2 years experience in Quality Control and/or Assurance of manufacturing site and / or technical center preferably within a multinational Pharmaceutical Business.
• Through knowledge of GMP requirements for API manufacturer (ICH7).
• Broad understanding of Healthcare and Pharmaceutical manufacturing operations business including raw materials and packaging material manufacturing and control.
• Knowledge of Quality responsibilities, systems, and standards.
• Strong communication, people management and influencing skills.
• Good command of written and spoken in English.
• Reckitt Benckiser Healthcare Manufacturing.
• (65 Moo 12 Lat Krabang-Bang Plee Road, Bang Phli, Samut Prakan 10540).
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills:

Excel

Job type:

Full-time

• Develop and maintain shelf layout plans (Planograms) using Nielsen Spaceman or equivalent space planning software.
• Analyze sales data, shopper behavior, and store performance to optimize shelf space allocation and product facings.
• Collaborate with Category, Trade Marketing, and Key Account teams to align space strategies with category goals.
• Provide SKU-level performance analysis and make recommendations on assortment and shelf arrangement.
• Support macro space planning by assisting buyers with overall store layout planning.
• Continuously monitor consumer trends and competitive display strategies to enhance space utilization.
• What we're looking for.
• Bachelor's degree in Business, Marketing, Retail Management, or a related field.
• At least 1 year of experience in Space Management, Category Management, Merchandising, or Retail Analytics.
• Proficient in using Nielsen Spaceman or other space planning tools.
• Strong analytical skills with high attention to detail.
• Ability to translate insights into actionable space strategies.
• Solid understanding of key metrics such as sales per facing, stock turnover, and SKU productivity.
• Experience with syndicated retail data (e.g., Nielsen Retail Index, Egg Digital, C Smart) is a plus.
• Strong communication and cross-functional collaboration skills.
• Proficiency in Microsoft Excel (VLOOKUP, IF, Pivot Table, etc.).
• What we offer.
• At Saha Pathanapibul, we are committed to providing our employees with a supportive and rewarding work environment. You can expect competitive remuneration, opportunities for career advancement, and a range of benefits that support your overall well-being. We also encourage a healthy work-life balance, with flexible working arrangements available.
• About us
• Saha Pathanapibul Public Company Ltd. is a leading retailer and distributor of consumer goods in Thailand. With a diverse portfolio of brands and a strong focus on innovation, we strive to deliver exceptional products and services to our customers. Our company is built on a foundation of integrity, teamwork, and a dedication to excellence, making us an employer of choice in the industry.
• If you are passionate about optimising retail spaces and driving sales, we encourage you to apply for this exciting opportunity. Please click the "Apply Now" button to submit your application.

Skills:

Compliance, Legal, Teamwork, English

Job type:

Full-time

• Organize board of directors meetings and shareholders meetings in accordance with the law and relevant regulations. This includes scheduling, coordinating with business units to collect/prepare meeting agendas, and taking minutes.
• Ensure compliance with legal and regulatory requirements, including company filings, disclosures and corporate governance obligations.
• Manage the registry of shareholders of the company, including the issuance and transfer of shares, maintenance of share registers, recording changes in share ownership, ...
• Oversee the maintenance and accuracy of corporate records, including statutory registers, meeting records and minutes, and shareholder documents.
• Perform other duties as assigned by the Company Secretary.
• Bachelor's Degree in Law, Liberal Arts/English, Business Administration, or any related field.
• At least 5 - 7 years of experience in company secretarial roles.
• Good knowledgeable in laws and regulations governing or having attended training courses concerning corporate secretarial practices.
• Having experience in a listed company will be an advantage.
• In-depth understanding of corporate governance, legal requirements, and regulatory compliance.
• Good teamwork and co-operation, communication and presentation.