Estim8 Co., Ltd.
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Ratchathewi, Bangkok, Administrative
,Customer Service
,Management
Administrative,Customer Service,Management
Experience:
No experience required
Skills:
Analytical Thinking, Good Communication Skills, High Responsibilities, Problem Solving, Service-Minded, English
Job type:
Full-time
Salary:
฿23,000 - ฿35,000, negotiable
- Receive and review client instructions, documenting them accurately for job execution.
- Coordinate inspection schedules with field teams, laboratories, and clients to ensure timely and effective operations.
- Provide logistical support during field operations and ensure resources are available for smooth execution.
- Report directly to the General Manager, providing regular updates on operational progress.
- Act as the main point of contact for clients, addressing inquiries and providing updates throughout the inspection process.
- Prepare and deliver accurate inspection reports to clients on time.
- Foster strong relationships with clients to ensure high levels of satisfaction and repeat business.
- Ensure all operational activities are properly documented, including inspection data and job instructions.
- Assist with the preparation of invoices and maintain accurate billing records.
- Ensure all operations comply with company policies, safety regulations, and quality standards.
- Coordinate the delivery of samples to laboratories and follow up on test results.
- Report any operational issues or non-compliance to the General Manager.
- Client Relations & Problem Solving.
- Address client concerns and operational issues promptly to achieve a zero-defect service.
- Prepare technical reports, inspection procedures, and handle client complaints effectively.
- Bachelor s degree in Applied Science, Petroleum, Chemical Engineering, or a related field.
- 0-5 years of experience in operations coordination, preferably in oil, gas, or cargo inspection.
- Ability to adapt in a fast-paced environment and manage shifting priorities.
- Flexibility in working hours to accommodate unforeseen changing cargo schedules.
- Strong organizational and communication skills for client coordination and multi-tasking.
- Proficiency in Microsoft Office (Excel and Word) for reporting and documentation.
- Service-oriented mindset with a focus on delivering quality customer service.
- Fluent in English, both written and spoken (TOEIC 650+ preferred).
3 days ago
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Experience:
2 years required
Skills:
Petrochemical, Quality Management System, Quality Assurance, Electrical Engineering, Ability to travel upcountry, English
Job type:
Full-time
Salary:
฿25,000 - ฿40,000, negotiable, commission paid with salary
- Sell Intertek s services within assigned vertical, account and territory through effective client research, prospecting, and networking.
- Meet with current and prospective customers by making regular visits, understanding customer's need, and anticipating new marketing opportunity.
- Meet order and revenue quotas on a monthly.
- Write and follow up on proposals, specify appropriate standards and pricing; Follow through on sales transactions to ensure a superior customer experience for every project.
- Provide outstanding customer service.
- Meet all activity targets and log activity into Customer Relation Managment system as required.
- Prepare sales reports and forecasts, as required.
- Maintain awareness and understanding of all Intertek services to support Sales.
- Bachelor s degree in Petrochemical, Science, Engineering or related field.
- Have sales background, understanding on related law, regulations, and required standards.
- Business to business sales experience in the related fields is preferred.
- Superior communication, interpersonal and customer service skills.
- Ability to travel at least 50% of the time.
- Must be energized and self-motivated and have the ability to work independently in a fast-paced, multi-tasking environment with shifting priorities.
- Good command of English in speaking, writing, and reading.
- Provident Fund: Secure your future with a company-contributed provident fund.
- Commission: Opportunity to earn additional income based on performance.
- Life Insurance: Comprehensive life insurance coverage for peace of mind.
- Medical Allowance (OPD): Outpatient medical allowance to cover healthcare expenses.
- Fleet Card: Access to a company fleet card for fuel and transportation-related expenses.
- Car Depreciation Allowance: Monthly car depreciation allowance for eligible employees.
- Mobile Phone Allowance: Mobile phone expenses covered by the company.
- Bonus: Performance-based annual bonus to reward hard work and dedication.
3 days ago
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Experience:
5 years required
Skills:
Problem Solving, Service-Minded, Work Well Under Pressure, Good Communication Skills
Job type:
Full-time
Salary:
฿17,000 - ฿30,000
- First Contact and Support for Service Operation.
- Service Sales and customers by call management (call in & call out).
- Manage incoming work from various channels: Email & Service walk-in customers.
- E2E Registration (Online and Batch): Check document, verify information before registration and follow document for tracking & archiving.
- Co-ordinate with related function for implementation and delivery (SIM, Number, Device).
- Responsible to support customer requesting and problem handling to be completed.
- Bachelor's degree in related field.
- Good human relationship & good service mind.
- Strong communication and interpersonal skills and dedication to customer satisfaction.
- Able to use MS Office.
5 days ago
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