At ECCO, We are proud to carry out traditional craft using modern techniques in our state of the art facilities. ECCO Tannery (Thailand) in Ayutthaya, as a part of ECCO Leather Group currently is looking for a highly qualified and international minded individual to fill in the position as: Assistant Supply Chain Manager

Key Responsibilities;

1.End-to-End Supply Chain Operation

• Design and implement a comprehensive supply chain operation that aligns with overall business objectives.

• Lead the Billing, AP/AR, Sales & Operations Planning (S&OP) process to harmonies demand forecasting, order replenishment, inventory planning, and supply capabilities.

• Drive continuous improvement initiatives using methodologies like Lean or Six Sigma to enhance performance and reduce waste across the value chain.

• Analyze supply chain data and KPIs to identify areas for improvement.

2.Planning & Inventory Optimization

• Oversee demand forecasting and supply planning to ensure optimal inventory levels across all nodes of the supply network.

• Implement advanced inventory management strategies to improve cash flow and minimize holding costs.

• Utilize data analytics and predictive modelling to anticipate market changes and adjust plans proactively.

• Manage business target for KPI Forecast Accuracy % and Alignment Supply Chain vs Financial Forecast %.

• Manage Inventory accuracy in all areas that relate to customer demand.

3.Strategic Supply Chain Management

• Manage strategic supply sources to ensure reliable material availability, competitive cost, quality, and delivery performance.

• Lead supplier and logistics partner negotiations to secure optimal commercial terms and strengthen long-term partnerships.

• Monitor supplier performance and drive continuous improvement in quality, delivery, cost, and compliance.

• Proactively identify supply risks and implement mitigation plans to ensure supply continuity and customer commitments.

• Logistics & Distribution Excellence

• Lead inbound and outbound logistics, including warehousing, transportation, 3PL, and customer delivery operations.

• Optimize logistics networks and transportation planning to improve lead time, service levels, and cost efficiency.

• Ensure compliance with applicable customs, import/export, and international trade requirements.

• Manage and improve Supply Chain Cost as % of Sales in line with company targets.

5.Technology & Digital Transformation

• Champion the adoption and optimization of supply chain technologies, including ERP (Microsoft BC365 and SAP), Forecasting System, and Order management system (E-commerce system).

• Leverage data analytics, AI, and IoT to gain real-time visibility, improve decision-making, and automate processes

6.Customer Care Management

• Lead, mentor, and manage the customer care team to achieve performance goals and service standards.

• Develop and implement customer service policies, procedures, and quality standards.

• Monitor customer interactions across all channels (phone, email, chat, social media, etc.) to ensure service excellence.

• Handle complex customer issues and escalations with empathy and effective problem-solving.

• Analyze customer feedback, service data, and KPIs to identify areas for improvement.

• Collaborate with cross-functional teams (commercial. operations, product) to resolve customer issues and enhance customer journey.

Qualifications

Bachelor's degree and above in Supply Chain Management, Operations Management, Industrial Engineering, Manufacturing, Business Administration, or a related field.

• Experience 3-5 years in Production Planning, materials planning, or Supply Chain Management.

• Proven experience using ERP/MRP systems (e.g., SAP etc)

• Strong leadership and team management abilities.

• Forecasting accuracy and planning reliability.

• Proficient in English (both written and verbal), able to communicate technical and operational information clearly across department.

• Presentation skills and MS Office proficiency (Word, Excel, PowerPoint, Power BI).

• International mindset and culturally adaptable; willing to travel for trade fairs and market visits.

• Meticulous and organized, with the ability to manage complex workflows independently.

• An agile, process-driven owner who thrives under pressure and proactively exceeds scope with a solutions-oriented mindset.

Submit Application / Contact

Supakij Butsong (Mobile Direct Line) 035958797

email [email protected]

People & Culture Department

ECCO Tannery (Thailand) Co., Ltd,

Nakorn Laung Industrial Estate 113/9 Moo 4 Bangprakru,

Nakornluang, Ayutthaya 13260 THAILAND

We are always looking for new passion-fuelled colleagues to move ECCO forward. 'CREATE THE FOOTPRINTS OF TOMORROW'.

www.ecco.com www.eccoleather.com