Key Responsibilities:

The Key Account Manager will be a key contact point for End to End process and services including, internal & External function. Internal function includes channel operation, Marketing, operation, Customer service, and Technology functions to manage aCommerce service to brand and improve the customer experience. Developing relationship with marketplace and new channel is also key part to drive client's sales coverage and growth. Managing brand and channel portfolio to deliver growth to clients.

The ideal candidate would have key skills as fast learner, high interpersonal skill, logical thinking, problem solving, high responsibility, prioritizing and initiative thinking. The role will require a combination of financial, business development and account management skills.

• Manage overall account profitability via P&L management
• Ensure all clients and channels are successfully on-boarded on time and deliver KPI on track
• Manage to maximize GMV with day-to-day collaboration with client and channels
• Ensuring optimal product presentation and visibility on online channels
• Leading all initiatives Across different services
• Coordinating with internal cross function and external parties
• Establish and monitor progress against key performance indicators.
• Responsible for client relationship and retain client satisfaction
• Inventory management including forecast, ordering and DOH controlling
• Works with other departments to ensure that everything is ready for go-live: warehouse, call center, web dev etc; Ensures that no processes or set up have been overlooked

• 5 years working experience in an E-commerce company, Internet start-up, International Brand, FMCG, retailer or consulting
• Previous experience in trade marketing, brand management, merchandising would be a plus
• Good understanding of P&L management, Inventory Management, and Key Account
• Able to develop account plan
• Good knowledge of Excel, Powerpoint and ability to quickly adapt to new software and tools
• Proactive and problem-solving attitude
• Very strong commercial both Thai and English as well as client-facing abilities
• Analytical, data-driven mindset
• High interpersonal skill with problem-solving