Job Responsibilities;

• Lead the development and implementation of IT governance, risk, and compliance (GRC) policies and procedures. Conduct risk assessments and develop mitigation strategies to ensure IT operations comply with internal policies and regulatory requirements.
• Oversee the entire SDLC process, ensuring that software development projects meet quality standards.
• Implement ITIL best practices to improve IT service management. Monitor and optimize IT service delivery processes, including incident management, problem management, and service request fulfillment.
• Manage IT change management and incident management processes, ensuring that changes are effectively assessed, implemented, and monitored.
• Collaborate with finance teams to manage IT financial planning, budgeting, and forecasting.

Qualifications:

• Education: Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT governance, risk management, and compliance roles.
• Relevant certifications such as ITIL, CISA, or COBIT are an advantage.
• Strong leadership and communication skills.
• In-depth knowledge of risk management methodologies and frameworks.
• Ability to drive continuous improvement in IT governance and compliance practices.
• Excellent problem-solving and decision-making abilities.