CP Axtra PCL (Lotus's)
Executive, Product Compliance
atCP Axtra PCL (Lotus's)- Store complaint management (pull the log all product category from Service desk system to technical team urgent investigation & set action quick to store) by follow store complaint closing (SLA 24 hrs) and create summary report (weekly, monthly)
- Collaborate with commercial team to inform monthly Fresh CN & Technical charge report
- Closely co-ordinate and follow up with Technical team (WL2) in order to create Emergency Product Withdrawal (EPW) form and communicate with store
Provide KPI dashboard data to support team including Site management, QC rejection, Store complaint, Product monitoring program, Emergency Product Withdrawal (EPW)
- Collaborate with external laboratory to support Product Monitoring Program (PMP plan)
- Manage team budget and contact with external agency to reserve air ticket, hotel and rental car
- Complete other assigned tasks
Skills required
- Compliance
Experience required
- any or no experience
Career level
- Middle Level
Salary
- Negotiable
Job function
- Quality Assurance
- Administrative
Job type
- Full-time
Company overview
Lotus's operates in Thailand as an omni-channel retailer. It sets out to bring shoppers well-made products at reasonable prices, while contributing positively to customers, colleagues and communities. Customers are reached through over 2,000 stores across Thailand and t ...
Why join us: “At Lotus's, we are looking for people who are the change-agent with a passion to grow in both work and life. People who have the ability to think in an agile way and make everyday as a history to leave their own legacy in every part of business.” Lotus's People are: People wh ...
