The Pullman promise is built around its three values: commitment, adaptability and creativity, and these are orchestrated throughout the hotel by a specific human resources and management policy: Body & Soul, the service attitudes model developed by Pullman Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions A Pullman "school" of leadership, focusing on creativity.

• Give priority to VIP and Executive Floor's guest while personally taking care.
• Anticipates guests'needs and takes them into consideration and handles any guest complaints and/or remarks; provides a response as soon as possible.
• Takes care of the arrival and departure processes for guests in complaiance with internal procedures.
• Informs guests about the formalities, any particular conditions relating to their stay and the services available.
• Increase F&B revenue by upselling During the day "bread an more" or Room service menu for corporate inviting guests.

• Job Profile :
• At least 1-2 year experience in Front Office or F&B would be advantage.
• Good command in speaking and writing English and good computer skill.
• Pleasant personality, team working and able to handle complaints,
• Able to work under pressure and flexible time