This job has expired
Customer Services (English Skills) – 6 months Contract
atPomelo FashionWhat's your role in the team?
- Handle daily operations issue – Fulfillment , Logistic , IT
- Handle the oversea customers and be the company's partners contact center
- Update daily backlogs, base issue log (report) & IT ticket request
- Manage order status & management i.e. payment error, pending & accepted
- Manage return & refund relate to store credit, credit card & Bank transfer
- Working with regional to find the needs of CS information for building CS Dashboard
Who are we looking for?
- 1+ years of relevant experience in operations, customer service, or related fields
- Detail-oriented and data analytical skill with proficiency in Excel
- Ability to communicate in Thai and English at a high level
- Multi-tasking and good at project management skill
- Able to work on shift schedule
Salary
- Negotiable
Job type
- Full-time
Company overview
Size:50-100 employees
Industry:Clothing / Textile
Location:Bangkok
Website:www.pomelofashion.com
Founded in:2013
Ranking:2/5
Founded in 2013, Pomelo (www.pomelofashion.com) is a vertically integrated e-commerce brand providing a top notch online shopping experience for fashion and apparel. With operations in Bangkok, Singapore, Indonesia and Seoul, we’re at the forefront of the retail transformation taking place throughou ... Read more
Why join us: Read more about what is it like working at Pomelo: http://www.workventure.com/บล็อก/พาไปดูเบื้องหลัง-pomelo-fashion At Pomelo, no matter what the role is, everyone is someone who: - Is open to new ideas and always strives to learn and improve themselves - Exceptional attention to detail and can ... Read more
Head office: 3886/2 Rama 4 Road, Phrakanong, Bangkok
Benefits
- Employee discount
- Five-day work week
- Free lunch & snacks
- Health Insurance
- Performance bonus
- Life Insurance
Jobs you may like
WorkVenture gives you an inside look at what it's like to work at Pomelo Fashion, office & team photos, reviews and more. This is the Pomelo Fashion Company Page. All content is posted anonymously by employees currently or previously working at Pomelo Fashion.Apply to Wellgrow GlassApply to berkeleyApply to Sunday InsApply to Nippon Packaging