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Engineering Specialist (Cloud O365, Azure, AWS )

atAdvanced Info Service PCL. (AIS)
Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location
Bangkok

Job Summary
  • Support on-premise solution such as Windows Server, VMWare, Veeam, Server, Storage etc.
  • Support solution of cloud products such as O365, Azure, AWS.

Job Description
  • Support on-premise solution such as Windows Server, VMWare, Veeam, Server, Storage etc.
  • Support solution of cloud products such as O365, Azure, AWS.
  • Assist customers as needed with falicitating workshop associated with a product or service.
  • Leading and coordinating customer onboarding process
  • Preparing and executing customer training.
  • Delivering customers solutions especially cloud products.
  • Ensuring great client experience for existing large enterprise customers.
  • Provide high-level technical and product support, resolve, escalate and follow-up issues until incident closure.
  • Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company.
  • Identifying new business opportunities.
  • Continuously improving customer experience.

Qualifications
  • Bachelor's Computer Engineering or Computer Science or Information Technology degree.
  • Minimum of 3 years of experience as a Customer Success Manager or similar role.
  • Strong in Microsoft servers and cloud such as O365, Azure, AWS .
  • Experience in product and technical training.
    • Strong customer service skills.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills.
  • Excellent multitasking skills.
  • Strong organizational skills.
  • Ability to lead and motivate others.

Recruiter
Wallapa Suengkamolpisut (วัลลภา ซึ้งกมลพิสุทธิ์)
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Engineering
Job type
  • Full-time
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Company overview

Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Website:www.ais.co.th
Founded in:1986
Ranking:4.5/5

Advanced Info Services Plc. (AIS) is the leading mobile operator in Thailand. Our core businesses include domestic mobile services, international direct dialing (IDD) services, and international roaming services. In 2013, we registered more than 41 million subscribers and generated 52% of market sha ... Read more

Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคม เพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว ในโลกธุรกิจที่สภาพการแข่งขันทวีความรุนแรงมากขึ้นเรื่อยๆ AIS ตระหนักดีว่า “บุคลากรคือกำลังสำคัญ” ที่จะนำพาให้บริษั ... Read more

Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
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Benefits

  • Dental Insurance
  • Life Insurance
  • Health Insurance
  • Transport Allowance
  • Travel Allowance

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