Advanced Info Service PCL. (AIS)
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Engineer (Service Complaint Management)
atAdvanced Info Service PCL. (AIS)Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
Job Summary
Job Description
Job Descriptions :
- To monitor and Demarcate Customer complaints 24x7 for Mobile VAS Service
- To co-ordinate with 2nd tier operation team or service partner if need to analyze in-depth
- To analyze problem root causes and apply corrective action/preventive.
- To analyze repeat/reopen complaints about Mobile VAS Service
Qualifications :
- Bachelor's degree in Electrical Communications Engineering, Telecommunication Engineering, Computer Engineering, Computer Science, IT or related field
- 0 - 3 years working experience in Broadband Internet, Telecommunication system, IT Networking
- Available to work in shifts
- Having basic programming language skills of Python, Java will be an advantage
Recruiter
Pornvipa Phothong (พรวิภา โพธิ์ทอง)Experience required
- any or no experience
Salary
- Negotiable
Job function
- Engineering
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Advanced Info Services Plc. (AIS) is the leading mobile operator in Thailand. Our core businesses include domestic mobile services, international direct dialing (IDD) services, and international roaming services. In 2013, we registered more than 41 million subscribers and generated 52% of market sha ... Read more
Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคม เพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว ในโลกธุรกิจที่สภาพการแข่งขันทวีความรุนแรงมากขึ้นเรื่อยๆ AIS ตระหนักดีว่า “บุคลากรคือกำลังสำคัญ” ที่จะนำพาให้บริษั ... Read more
Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
Benefits
- Dental Insurance
- Life Insurance
- Health Insurance
- Transport Allowance
- Travel Allowance
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