The opportunity

We are looking for a detail-oriented and system-savvy Digital Payment Operations Specialist to oversee digital payment processing, reconciliation, and exception handling. This role is crucial in ensuring seamless, accurate, and compliant payment flows across all digital channels.

Key responsibilities

• Operate and monitor real-time and scheduled payment systems for both domestic and international transfers (e.g. PromptPay, BAHTNET, SWIFT, card schemes).
• Manage payment exceptions including reversals, errors, timeouts, and failed transactions with root cause analysis.
• Coordinate with banks, payment gateways, card networks, and third-party service providers to ensure payment success and resolve operational issues.
• Monitor payment SLAs, cut-off times, and settlement timelines to ensure operational efficiency and compliance.
• Perform payment reconciliation and support audit, risk, and compliance requirements.
• Handle second-tier case escalations related to payment disputes, delays, and customer impact.
• Support payment system automation, testing, and parameter configurations.
• Stay updated on evolving national payment infrastructure, regulations, and best practices.

What we're looking for

• Bachelor’s degree in Finance, Information Technology, Business Administration, or related fields.
• 2–4 years of experience in digital payment operations, banking settlements, or fintech payment processing.
• Strong knowledge of domestic and international payment systems (e.g. PromptPay, BAHTNET, QR payments, SWIFT, card schemes).
• Familiarity with payment reconciliation, operational risk controls, and regulatory standards.
• Analytical, process-driven, and comfortable working with payment systems and APIs.
• Strong communication skills and ability to work cross-functionally in a fast-paced environment.

What we offer

At AIS, we are committed to providing our employees with a rewarding and fulfilling work environment. Some of the benefits you can enjoy include:

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits
• Opportunities for professional development and career advancement
• Access to company discounts and exclusive employee perks

If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!