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Customer Service Professional (Japanese & Mandarin)

atExxonMobil
  • Act as customer's primary point of contact, managing all key customer facing activities - order commitment and fulfillment; invoicing and issue resolution
  • Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with sales, supply chain, logistics, etc.
  • Handle customer complaints and be able to resolve customer issues proactively and drive improvements
  • Be an ambassador to build strong customer relationships, gain an understanding for their business, service needs, and leverage this to be a trusted advisor
  • Work hour: 7:30am - 4:30pm
  • Bachelor or Master Degree with strong academic background (Business related field is preferably)
  • TOEIC at least 800 or IELTS at least 6.5
  • Fluent in Japanese and Mandarin (JLPT N2 and HSK level 5)
  • Good analytical and interpersonal skills
  • Open for opportunities and willing to take challenges
Experience required
  • any or no experience
Only Thai nationals can apply
Job function
  • Customer Service
Job type
  • Full-time
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Company overview

Size:2000-5000 employees
Industry:Petroleum / Gas
Location:Bangkok
Website:www.exxonmobil.co.th
Founded in:1894
Ranking:4/5

ExxonMobil manages an industry-leading portfolio of resources, and is one of the largest integrated fuels, lubricants and chemical companies in the world. We’ve evolved our operating model and global organization to better leverage the scale of our increasingly integrated company and global brands ... Read more

Why join us: Careers at ExxonMobil. ExxonMobil is a dynamic, exciting place to work. We’re committed to fostering an environment of diversity and inclusion. We engage in a wide range of education programs and recruiting activities that are intended to reach out to a diverse pool of highly qualified employm ... Read more

Job location: Sathorn
Head office: 3195/17-29 Rama IV Road, Klongton, Klongtoey, 10110 Bangkok
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Benefits

  • Flexible working hours

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