Business Operation Specialist

atMerck Co., Ltd.


About the role

Support SEA & TW commercial operations by coordinating and preparing quarterly business reports, enabling leadership visibility on regional performance and strategic priorities. You will assist commercial planning and Business Review processes, drive execution of business priorities, and enable cross-country collaboration through regional initiatives and capability-building activities. This role involves supporting engagement initiatives, leading internal communication deployment, analyzing employee engagement outcomes, and maintaining regional organizational governance and workforce visibility.

What You Do

  • Support SEA & TW commercial operations by coordinating and preparing quarterly business reports (Q1-Q4), enabling leadership visibility on regional performance and strategic priorities
  • Assist SEA & TW commercial planning and Business Review processes by coordinating country submissions, ensuring completeness and quality of data, and facilitating timely clarification and alignment
  • Drive execution and closure of Business Review actions through proactive follow-up with country teams, ensuring accountability and timely completion of business priorities
  • Enable cross-country collaboration and commercial alignment across SEA & TW through regional initiatives, capability-building activities, and business forums to strengthen organizational connectivity and knowledge sharing
  • Support local and regional engagement initiatives, partnering with country teams to coordinate internal events and strengthen employee engagement and organizational culture
  • Lead internal communication deployment across SEA & TW via corporate communication channels, ensuring timely and effective dissemination of organizational updates, leadership messages, and employee announcements
  • Analyze Employee Engagement Survey (EES) outcomes and partner with country stakeholders to monitor action plans, driving engagement improvement and organizational effectiveness
  • Support pricing and performance excellence initiatives by analyzing PVE outcomes, monitoring country progress, identifying improvement opportunities, and coordinating engagement with pricing champions across SEA & TW
  • Maintain regional organizational governance and workforce visibility by tracking organizational changes, validating country submissions, and ensuring alignment between workforce records and organizational structures
  • Manage and maintain SEA & TW employee database integrity across enterprise systems, ensuring accurate and updated employee information to support operational efficiency and organizational reporting


Who You Are

  • Bachelor's degree in Sciences and a Master's degree in Business Administration is a plus
  • 3 to 5 years of experience in business operations, commercial support, or a related function, ideally within a science, technology, or multinational environment
  • Strong command of data management and reporting, with the ability to consolidate information from multiple sources, identify trends, and present findings clearly to stakeholders
  • Proficient in MS Office, particularly PowerPoint
  • Demonstrate strong organizational and coordination skills, with the ability to manage multiple priorities, track action items, and ensure timely follow-up across cross-functional and cross-country teams
  • Strong stakeholder management skills
  • English proficiency, both written and spoken, able to draft clear internal communications, meeting minutes, and leadership updates for diverse audiences
  • Positive attitude and willingness to learn
Experience required
  • 5 years
Career level
  • Middle Level
Salary
  • 60,000 - 85,000 THB, Negotiable
Job function
  • Strategy / Planning
  • Human Resources
  • Analyst
Job type
  • Full-time

Company overview

Size:100-500 employees
Industry:Medical / Pharmaceutical
Location:Bangkok
Website:www.merck.co.th
Founded in:1991
Ranking:5/5

Merck Ltd. celebrated 27th anniversary in Thailand after it had been established in 1991 as a joint-venture between Merck KGaA, Germany and B. Grimm (Thailand). As one of the leading company conducting business in Healthcare, Life Science, and Performance Materials, we contribute products and servic ... Read more

Why join us: Join our team! We look forward to meeting outstanding people with a great attitude, passion, and a restless need to discover the answers to all kinds of difficult questions.

Head office: 19th Floor, Emporium Tower, 622 Sukhumvit Road, Klongton, Klongtoey, Bangkok 10110 Thailand
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