Senior Strategy & Operations Manager - Ride
atLINE MAN WongnaiAbout LINE MAN Wongnai LINE MAN Wongnai is Thailand's leading end-to-end food ecosystem and lifestyle e-commerce platform. We build technology that empowers local businesses, connects millions of consumers with riders and restaurants nationwide, and transforms daily life across Thailand. As a home-grown platform, our deep local understanding allows us to deliver hyper-tailored services at scale.
What You'll Do:
Strategic Budget & Growth Ownership: Architect and own budget strategies. Balance user and driver acquisition, retention, and reactivation algorithms to maximize unit economics, lifetime value, and operational cost efficiency. Operational Performance & Scale: Drive operational planning and supply-demand balancing across regions. Leverage data-driven frameworks to optimize platform throughput, service level agreements, and peak-demand resilience. P&L & Performance Optimization: Establish key performance indicator (KPI) frameworks, identify systemic operational bottlenecks, and execute high-impact strategic initiatives that directly impact profitability and market share. Executive Leadership & Cross-Functional Influence: Lead cross-functional alignment across Product, Commercial, Marketing, and Regional Operations teams. Translate complex operational data into executive strategic roadmaps and actionable growth levers. Team Mentorship & Capability Building: Direct high-performing analysts and specialists, instilling structured problem-solving methodologies and fostering a culture of rigorous, data-first decision-making. What You'll Need: 6+ years of experience in strategy, operations, business analytics, or top-tier management consulting (with at least 2+ years leading strategic projects or managing teams). Experience in tech, hyper-growth, or on-demand platforms is highly preferred. Advanced Analytical Capabilities: Master-level capability in turning complex datasets into strategic trade-off models, forecasting tools, and clear business cases. Proven Commercial Acumen: Deep understanding of unit economics, platform dynamics, supply-demand mechanics, and incentive optimization. Strategic Leadership: Exceptional stakeholder management skills with a track record of influencing executive decision-making and cross-functional teams without direct authority.
Experience required
- 6 years
Salary
- Negotiable
Job function
- Strategy / Planning
Job type
- Full-time
Company overview
LINE MAN Wongnai is a collaboration between LINE MAN, a leading delivery service in Thailand, and Wongnai, a popular restaurant review platform. This partnership aims to provide users with a seamless food delivery experience, combining LINE MAN's efficient delivery netwo ...
Why join us: At LINE MAN Wongnai, we are committed to enhancing the food delivery experience by integrating technology and user-centric services. Joining our team means being part of a dynamic environment that values innovation, collaboration, and continuous improvement. As a member of ...
Benefits
- Professional development
- Five-day work week
- Social Security
- Performance bonus
- Job training
- Health Insurance
- Flexible working hours
- Learning & Development Opportunities
- Maternity leave
- Remote work

