The Athenee Hotel Bangkok
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Guest Service Agent (Korean / Japanese Speaker)
atThe Athenee Hotel Bangkok- Process, organize and coordinate check-ins, check-outs, room assignments/requests/changes, reservations and cancellations; secure payment.
- Greet and escort guests to rooms mainly responsibilities with Korean/Japanese guests.
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services) as well as internal and external hotel directions.
- Assist guests/visitors in and out of vehicles and arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
- Fluent in English communication
- Korean/Japanese Native Speaker or Equivalent
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- 1 years experience in the guest services, front desk, or related professional area.
Experience required
- 1 years
Career level
- Entry Level
Only Thai nationals can apply
Job function
- Hospitality
Job type
- Full-time
Age preferred
- up to 35 years
Company overview
Size:100-500 employees
Industry:Hotels / Hospitality
Location:Bangkok
Website:www.plazaatheneebangkok.com
Founded in:1938
Ranking:4/5
Located in the city center of Bangkok, The Athénée Bangkok, is just minutes' stroll from the Phloenchit BTS station, Central Embassy Shopping Mall and Soi Nana. Ignite inspiration in one of the award-winning Thai colonial design guestrooms + suites reflecting royal heritage + deep-rooted environm ... Read more
Head office: 61 Wireless Road (Witthayu), Lumphini, Pathum Wan, Bangkok 10330
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