Guest Service Agent
atMinor International PCLJob Location: Avani Ao Nang Cliff Krabi Resort
At Avani, we're all about finding that perfect balance — between cool and kind, design and function, service and privacy. We've built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality. With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you'll fit right in here. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Minor Hotels properties. To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Minor Hotels at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Minor Hotels experience. To develop a close and harmonious working relationship with all hotel departments, To attend hotel events, daily shift briefings and training to improve professional skills. Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Hospitality
- Customer Service
Job type
- Full-time
Company overview
MINT is a hotel owner, operator and investor with a portfolio of over 16,000 rooms across more than 120 hotels, resorts and serviced suites under the Anantara, AVANI, PER AQUUM, Oaks, Tivoli, Elewana, Four Seasons, Marriott, St. Regis, Radisson Blu and Minor International brands. Today MINT operates ... Read more
Why join us: At Minor International, we believe in our people. We offer diverse opportunities for growth within our expanding global organization. We foster a customer-focused, dynamic, and competitive environment where you can shine. We provide career plans tailored to your expectations, with a focus on progres ... Read more
